QA/Sync/Community/Action Plan: Difference between revisions

QA/Sync/Community/Action Plan (view source)

Revision as of 15:52, 2 October 2012

539 bytes added , 2 October 2012

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→‎Casual Contributor

Twalker

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 == [https://wiki.mozilla.org/QA/Sync/Community#Casual_Contributor Casual Contributor] ==
-The easiest way to contribute to the Firefox Sync Community.
+The easiest ways to contribute to the Firefox Sync Community are to take a few moments to do one or more of the following.
-* Submit any Firefox crash reports, especially if they happen around a Sync.
+* Always submit any Firefox crash reports, especially if they happen around a Sync.
-* Provide feedback on Sync at input.mozilla.org.
+** What is [https://developer.mozilla.org/en-US/docs/Crash_reporting Crash Reporting]?
-* File a support ticket on an issue you have with Sync at [http://support.mozilla.org/en-US/home SUMO]
+** By submitting crash data, our analyst will identify trends and get a workable bug on file for the developers to fix.
+* Share your thoughts on Sync at [http://input.mozilla.org/en-US/feedback feedback]. Understanding what our users enjoy using or not helps Mozilla make their products better.
+* Look up or file a support ticket on an issue you have with Sync at [http://support.mozilla.org/en-US/home SUMO].  By observing how support issues are trending, Mozilla can identify top issues and correct them in our products or services.
-Yes, it is that easy; nothing complicated or too time consuming. Just take a moment to get involved.
+Yes, it is that easy! Nothing too complicated or time consuming. Just take a moment to get involved.
 == [https://wiki.mozilla.org/QA/Sync/Community#Active_Contributor Active Contributor] ==