Advocacy: Difference between revisions

Advocacy (view source)

324 bytes removed , 16 May 2013

1,623

edits

@@ Line 2: / Line 2: @@
 ==User Advocacy Mission==
 The User Advocacy Team represents  the best interests of our users. It is the ultimate goal of User Advocacy to ensure  that we  as an organization do not fail our users. As a team, User Advocacy will  become the conduit for the true voice of the user to ensure that they  are heard at all levels of the organization. User Advocacy distills information gained through user feedback. User Advocacy will translate, articulate, and  quantify these insights and disseminate them appropriately throughout the organization.
-While User Advocacy is a stakeholder and ultimately influences all aspects of the Product Roadmap, User Advocacy owns the recoverability vertical. Through this vehicle we ensure that our users are always able to return  to a fully functional and familiar product no matter what issues they  may encounter in their journey.
 User Advocacy distills information gained through feedback from our users. User Advocacy strives to turn '''New''' into '''Known'''. Other groups such as User Support and our Product partners are able to take action based on these insights.