Advocacy

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User Advocacy Mission

UA is the conduit for the voice, desires, and needs of the user, ensuring that they are heard at all levels of the organization. We distill the data from various communication channels and turn these insights into actions. As a team, our goal is to ensure that we, Mozilla, never fail our users. The brand promise is our driving force. It is our mantra.

How we work

Qualitative and Quantitative feedback flow

Contact Information

Desktop Lead/Manager - Matt Grimes
Email: mgrimes@mozilla.com
IRC: Matt_G

Desktop and Backend - Cheng Wang
Email: cww@mozilla.com
IRC: Cww

Project Manager - Tyler Downer
Email: tdowner@mozilla.com
IRC: Tyler

Firefox OS and Quantitative Research - Ilana Segall
Email: isegall@mozilla.com
IRC: ilana

Firefox for Android and Backend - Rob Rayborn
Email: rrayborn@mozilla.com
IRC: rrayborn

Quantitative Research and Special Projects - Gregg Lind
Email: glind@mozilla.com
IRC: gregglind