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== Overview == | == Overview == | ||
SUMO stands for the support.mozilla.org platform and the community that drives it. With over 30 million visits a month, we help users around the world by providing tips and answering questions in the form of knowledge base articles, question and answer forums, and social support. | |||
With content in 74 languages, SUMO has global reach. Almost 60% of our visitors seek answers in languages other than English. | |||
SUMO has one of the largest contributor bases at Mozilla, with over 100 core contributors, with 60-90 members joining each week. | |||
For more detailed information about SUMO, see this [https://docs.google.com/presentation/d/1IIT0fD8FKVpw7zUVb7uBp2iRcs3uNJH2wJnHkzYSX4Y/edit?usp=sharing presentation]. | |||
===What's New=== | |||
SUMO is continually exploring ways to provide impactful and innovative support to over a billion Firefox users. Our projects include: | |||
*[https://docs.google.com/presentation/d/1IIT0fD8FKVpw7zUVb7uBp2iRcs3uNJH2wJnHkzYSX4Y/edit#slide=id.g11dd88cf32_4_0 Social Media Support] | |||
**Social media support enables us to establish relationships with users, developers and Internet advocates, detect emerging crises and enable users take control by providing social support in a sustainable, contributor-driven way. | |||
== Contribution areas == | == Contribution areas == | ||