1,623
edits
WeeklyUpdates/2009-06-29: Difference between revisions
→Support
| Line 109: | Line 109: | ||
== Support == | == Support == | ||
* Please help our users during the Firefox 3.5 release! | |||
** Answer questions in the [http://support.mozilla.com/forum forum] | |||
** Assist users in [http://support.mozilla.com/en-US/kb/helping+with+Live+Chat Live Chat] | |||
* ...or, please help the SUMO community help our users! | |||
** Anchor Live Chat shifts (talk to zzxc in #sumo) | |||
** Just be available in #sumo on irc.mozilla.org to answer questions SUMO contributors might have while they're troubleshooting a support issue | |||
* Result of A/B test of new SUMO start page | |||
** [http://blog.mozilla.com/metrics/2009/06/25/improving-a-users-experience-with-firefox-support-part-ii/#comments Improving a User’s Experience with Firefox Support (part II)] | |||
** [http://blog.mozilla.com/sumo/2009/06/26/improved-sumo-start-page-coming-soon/ Improved SUMO start page coming soon] | |||
* SUMO 1.2 released last week after a heroic struggle by webdev, IT, and SUMO teams | |||
** We now have an automated metrics dashboard! Expect to see a blog post about this shortly. | |||
== Metrics == | == Metrics == | ||