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Thunderbird/StatusMeetings/2010-04-20: Difference between revisions
Thunderbird/StatusMeetings/2010-04-20 (view source)
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=== Support === | === Support === | ||
# Support Community Reboot - [[Thunderbird/Support/SupportCommunityVideoIntroScript|2 min. intro video script]] posted, hopefully DavidA can find time to film with Rainer next time he's in MV | # Support Community Reboot - [[Thunderbird/Support/SupportCommunityVideoIntroScript|2 min. intro video script]] posted, hopefully DavidA can find time to film with Rainer next time he's in MV | ||
# SuMoMo - stage on SUMO 1.5.2 [{{bug|552708|tracker bug 552708}}], pushing to production after this meeting, next: get SuMoMo localization dashboard working - 120K visits +11%, US +31.8%, DE -4%, JP -6%, FR, UK, CA, IT, NL, AU, etc. | # SuMoMo - stage on SUMO 1.5.2 [{{bug|552708|tracker bug 552708}}], pushing to production after this meeting, next: get SuMoMo localization dashboard, {{bug|549407}}, working - 120K visits +11%, US +31.8%, DE -4%, JP -6%, FR, UK, CA, IT, NL, AU, etc. | ||
# Get Satisfaction (see graphic in [[Thunderbird/StatusMeetings/2010-04-20/SupportAppendix|Support Appendix]] - slightly lower than normal week - 372 new topics (464), Sadness up: 67% (66%) - GS contributors please check out our [[Thunderbird/Support/GetSatisfaction/BoilerPlate|new boilerplate response page]] as well as [http://gist.github.com/345516 GS JetPack Helper 0.3] needs hackers and contributors to use it for frequent support replies, email roland! | # Get Satisfaction (see graphic in [[Thunderbird/StatusMeetings/2010-04-20/SupportAppendix|Support Appendix]] - slightly lower than normal week - 372 new topics (464), Sadness up: 67% (66%) - GS contributors please check out our [[Thunderbird/Support/GetSatisfaction/BoilerPlate|new boilerplate response page]] as well as [http://gist.github.com/345516 GS JetPack Helper 0.3] needs hackers and contributors to use it for frequent support replies, email roland! | ||
#* hot & active topics: 12,http://getsatisfaction.com/mozilla_messaging/topics/how_do_i_get_gmail_to_work_with_tb_3_0 ; 11,http://getsatisfaction.com/mozilla_messaging/topics/thunderbird_3_x_is_a_disaster_and_a_major_regression_from_2_x ; 10,http://getsatisfaction.com/mozilla_messaging/topics/duplicate_message_downloading_due_to_slow_or_absent_indexing_windows_vista_32 ; 9,http://getsatisfaction.com/mozilla_messaging/topics/oh_man_how_do_i_get_the_previous_version_of_t_bird_back ; 9,http://getsatisfaction.com/mozilla_messaging/topics/how_i_see_attachment_file_size ([http://gist.github.com/326438 getactive.rb]) | #* hot & active topics: 12,http://getsatisfaction.com/mozilla_messaging/topics/how_do_i_get_gmail_to_work_with_tb_3_0 ; 11,http://getsatisfaction.com/mozilla_messaging/topics/thunderbird_3_x_is_a_disaster_and_a_major_regression_from_2_x ; 10,http://getsatisfaction.com/mozilla_messaging/topics/duplicate_message_downloading_due_to_slow_or_absent_indexing_windows_vista_32 ; 9,http://getsatisfaction.com/mozilla_messaging/topics/oh_man_how_do_i_get_the_previous_version_of_t_bird_back ; 9,http://getsatisfaction.com/mozilla_messaging/topics/how_i_see_attachment_file_size ([http://gist.github.com/326438 getactive.rb]) | ||