Contribute/Support: Difference between revisions

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===Core Contributors===
===Core Contributors===


=Identify Community=
=Background Information=
 
==Identify Community==


Find the contributors to SUMO in the [https://support.mozilla.com/en-US/groups SUMO groups directory].
Find the contributors to SUMO in the [https://support.mozilla.com/en-US/groups SUMO groups directory].


=Define Contribution Opportunities=
==Define Contribution Opportunities==


The following pages on SUMO provide contributors with a list of opportunities:
The following pages on SUMO provide contributors with a list of opportunities:
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[https://support.mozilla.com/localization/unreviewed Knowledge Base article edits that need to be reviewed]
[https://support.mozilla.com/localization/unreviewed Knowledge Base article edits that need to be reviewed]


=Map Contribution Paths=
==Map Contribution Paths==


We have a [https://support.mozilla.com/kb/superheroes-wanted Quick Start Guide] for new SUMO contributors.
We have a [https://support.mozilla.com/kb/superheroes-wanted Quick Start Guide] for new SUMO contributors.


=Establish Goals and Metrics=
==Establish Goals and Metrics==
 
SUMO tracks contributors in the [https://docs.google.com/spreadsheet/ccc?key=0Aibg4PvTbjUKcGlBLWEtZFhDTDJwN3ZCNXBUdTBIS0E&hl=en#gid=0 SUMO Weekly Metrics spreadsheet]
SUMO tracks contributors in the [https://docs.google.com/spreadsheet/ccc?key=0Aibg4PvTbjUKcGlBLWEtZFhDTDJwN3ZCNXBUdTBIS0E&hl=en#gid=0 SUMO Weekly Metrics spreadsheet]
For Q4 we had three contributor goals, two of which we achieved (creating more fun in SUMO and encouraging more MoCO participation in SUMO). In Q1, we have a high-level goal to grow our community that breaks out into [https://wiki.mozilla.org/Support/Goals/2012Q1#Grow_our_community five separate growth areas].
For Q4 we had three contributor goals, two of which we achieved (creating more fun in SUMO and encouraging more MoCO participation in SUMO). In Q1, we have a high-level goal to grow our community that breaks out into [https://wiki.mozilla.org/Support/Goals/2012Q1#Grow_our_community five separate growth areas].

Revision as of 18:51, 9 February 2012

Steward

Michelle Luna and Michael Verdi

Support Contribute Group

Meetings every TBD

Action Plan

Goals

Channels

Tools

Potential Contributors

Active Contributors

Core Contributors

Background Information

Identify Community

Find the contributors to SUMO in the SUMO groups directory.

Define Contribution Opportunities

The following pages on SUMO provide contributors with a list of opportunities:

Tweets that need a reply

Forum questions that need a response

Knowledge Base articles that need work

Knowledge Base article edits that need to be reviewed

Map Contribution Paths

We have a Quick Start Guide for new SUMO contributors.

Establish Goals and Metrics

SUMO tracks contributors in the SUMO Weekly Metrics spreadsheet For Q4 we had three contributor goals, two of which we achieved (creating more fun in SUMO and encouraging more MoCO participation in SUMO). In Q1, we have a high-level goal to grow our community that breaks out into five separate growth areas.