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Bugmasters/Guide/Responses: Difference between revisions
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* Could you attach screenshots that show the bug? | * Could you attach screenshots that show the bug? | ||
* Safe mode, new profile advice | |||
* If the bug mentions a crash: | * If the bug mentions a crash: | ||
** Can you provide the crash ID from about:crashes? | ** Can you provide the crash ID from about:crashes? It may be helpful to follow the steps on http://support.mozilla.com/kb/Firefox%20crashes and report back here. Thanks! | ||
* If the bug mentions a memory leak: | * If the bug mentions a memory leak: | ||
** Could you attach the output of about:memory? | ** Could you attach the output of about:memory? | ||
** Please enter the address "about:memory?verbose" (with a lower-case "v") in the address bar and attach the output here, using the "Add an attachment" link above. | |||
==Referrals elsewhere== | |||
* SUPPORT ISSUES Thank you for reporting this in Bugzilla, but it does not appear to be a bug. Please try our support forums at http://www.bugzilla.org/support/ | |||
* DEVELOPER IRC OR MAILING LISTS | |||
==Common answers by product== | |||
* Firefox | |||
* Firefox for Android | |||
* FirefoxOS | |||
* Thunderbird | |||