Support:Getting Started: Difference between revisions
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=== IRC Channel === | === IRC Channel === | ||
You can also try the [irc://irc.mozilla.org/sumo #sumo channel] on the server irc.mozilla.org. | You can also try the [irc://irc.mozilla.org/sumo #sumo channel] on the server irc.mozilla.org. | ||
=== Contacts === | |||
'''JT Batson''' jt at mozilla dot com <br> | |||
'''Chris Ilias''' nmo at ilias dot ca | |||
Revision as of 05:15, 17 July 2007
How to get started contributing to Firefox Support
- Go to the staging site, and create an account.
- Go to the Alpha Article Tracking page, where you can find a list of articles, we'd like created for the first alpha version of the knowledge base.
- Once you've decided on an article you'd like to create, assign the article to your self, by putting your name and email address beside the article, under the "Assigned-to" column.
- Read the best practices for support documents page and style guide, for a good understanding of how to approach the article. The title of the article is up to you.
- Once you've started working on the article, update the status column of of that article, on the article tracking page.
- When you've completed the article, submit the article for review.
Joining the community
Mailing List / Newsgroup
The mozilla.support.planning discussion forum is available:
IRC Channel
You can also try the #sumo channel on the server irc.mozilla.org.
Contacts
JT Batson jt at mozilla dot com
Chris Ilias nmo at ilias dot ca