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(New page: These are some ideas for the forum that we don't currently plan to implement. Depending on future needs, we may revisit them. * Put info on what articles the user has read and what they'v...) |
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* Put info on what articles the user has read and what they've searched for in the original post. This would let us know what the user has already tried. | * Put info on what articles the user has read and what they've searched for in the original post. This would let us know what the user has already tried. | ||
* Have the user choose a general category for their problem, and put their question in a subforum based on the category chosen. They could let contributors see only the questions on subjects they're interested in. | * Have the user choose a general category for their problem, and put their question in a subforum based on the category chosen. They could let contributors see only the questions on subjects they're interested in. | ||
* Automatically linking common terms like Profile folder to KB articles if we find contributors don't do it | * Automatically linking common terms like Profile folder to KB articles if we find contributors don't do it themselves. | ||
* Give contributors buttons to post common pieces of text, such as for dealing with off-topic posts. | * Give contributors buttons to post common pieces of text, such as for dealing with off-topic posts. | ||
* Rather than marking a question as answered, mark a post as answering the question, which would tie into a points system for contributors. | * Rather than marking a question as answered, mark a post as answering the question, which would tie into a points system for contributors. | ||
* Notify users with a message on the site when their post gets a reply. | * Notify users with a message on the site when their post gets a reply. | ||
* Before posting a thread, display search results based what the user has typed. | * Before posting a thread, display search results based what the user has typed. | ||
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