Mobile/Projects/Helper widgets for error pages: Difference between revisions

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== Justification ==
== Justification ==
* User value in that we'll be able to ship more and better error-related information, so users will be better able to understand what went wrong and have some idea of how to fix it.
* User value in that it will be significantly easier to ship more and better error-related information, so users can better understand what went wrong and have some idea of how to fix it.


== References and other info ==
== References and other info ==

Latest revision as of 18:25, 6 January 2014

Tracking

Full Query
ID Summary Status Assigned to Last change time
482874 Provide a friendlier/more useful alternative when the user encounters a 404 error page. NEW 2024-05-24T23:05:12Z

1 Total; 1 Open (100%); 0 Resolved (0%); 0 Verified (0%);


Goals

Create a widget-system for our error pages that will allow us to easily add hints or other information to help users understand and fix whatever problem they've encountered.

We will need an initial set of widgets to cover our existing error states (reference), and then we'll be able to build additional widgets in the future to deal with new things as they arise.

User stories & use cases

We will need widgets to deal with each of the error states currently handled by Firefox, listed in the netError.dtd.

UX design

  • TBD

Justification

  • User value in that it will be significantly easier to ship more and better error-related information, so users can better understand what went wrong and have some idea of how to fix it.

References and other info

  • TBD

Quality criteria

  • No user-perceptible performance degradation
  • All goals are met
  • All "must have" user stories/use cases are implemented & tested