Webmaker/Engagement Ladder: Difference between revisions

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= SPRINT 3: COMMUNICATIONS v2 (May 1?)=  
= SPRINT 3: COMMUNICATIONS v2 (May 1?)=  
'''Recognize and celebrate contributors'''. Send them targeted communications with the right follow-ups and Calls to Action. Make sure our key uses cases are supported by good communications responses when people take the key actions we want.  
'''Recognize and celebrate contributors'''. Send them targeted communications with the right follow-ups and Calls to Action.  
* '''Goal''': Send targetted communications for 3 - 5 top use cases documented in the "definitions" sprint.  
* '''Goal''': Send targetted communications for 3 - 5 top use cases documented in the "definitions" sprint.  
* '''Roles''': R: '''Lainie''' A: '''Brett''' C: '''Amira, Jbuck, ErikaD''' I: '''mozteach, webmaker-dev, engagement team'''
* '''Roles''': R: '''Lainie''' A: '''Brett''' C: '''Amira, Jbuck, ErikaD''' I: '''mozteach, webmaker-dev, engagement team'''

Revision as of 15:37, 2 April 2014

Engagement ladder sketch.jpeg

What we're shipping in Q2

  • In Q1 we documented our engagement ladder, listed conversion points, and shipped early dashboards and prototypes. In Q2 we'll focus on three key sprints:
    • 1) DEFINITIONS -- completing our draft spreadsheet. Listing the key conversion points, user behaviors and responses we want.
    • 2) INFRASTRUCTURE -- the plumbing we need to a) count and b) drive those responses.
    • 3) COMMUNICATIONS -- the copy and messages those responses require. Encouragement and further calls to action when users do good stuff.

Key documentation for these sprints

93ly8t8o.png

SPRINT 1: DEFINITIONS v2 (April 11)

Start with the 3 - 5 uses stories we care about most. (e.g., user signs up for an account; user adds an event; user's teaching kit get remixed / localized.) Rather than trying to do everything to start.

  • Goal: Define conversion points when people take action. Showing how they move from User-> Supporter-> Contributor
  • Roles: R: Michelle A: Claw C: Amira, Jbuck, Andrea I: webmaker-dev, mozteach
  • Bugzilla: Component: Engagement Ladder | Whiteboard tag: [definitions] | File one of these tickets
  • Milestones: (to come)


No results.

0 Total; 0 Open (0%); 0 Resolved (0%); 0 Verified (0%);


SPRINT 2: INFRASTRUCTURE v2 (May 1?)

We need to a) count and b) respond to contributors. And deliver them segmented engagements -- custom responses to specific behaviors.

  • Goal: Trigger counting and communications for 3 - 5 top use cases documented in the "definitions" sprint.
  • Roles: R: Jbuck A: Brett C: Adam, Michelle, Andrea I: mozteach, webmaker-dev, engagement team
  • Bugzilla: Component: Engagement Ladder | Whiteboard tag: [infrastructure] | [File one of these tickets (coming soon)]
  • Milestones: (to come)


No results.

0 Total; 0 Open (0%); 0 Resolved (0%); 0 Verified (0%);


SPRINT 3: COMMUNICATIONS v2 (May 1?)

Recognize and celebrate contributors. Send them targeted communications with the right follow-ups and Calls to Action.

  • Goal: Send targetted communications for 3 - 5 top use cases documented in the "definitions" sprint.
  • Roles: R: Lainie A: Brett C: Amira, Jbuck, ErikaD I: mozteach, webmaker-dev, engagement team
  • Bugzilla: Component: Engagement Ladder | Whiteboard tag: [communications] | [File one of these tickets (coming soon)]
  • Milestones: (to come)


No results.

0 Total; 0 Open (0%); 0 Resolved (0%); 0 Verified (0%);


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