Teleconferencing

Dialing in

• California: +1 650 903 0800, extension 92
• US toll-free: +1 800 707 2533, password 369
• Toronto: +1 416 848 3114, extension 92
• MV office or soft phone: extension 92
• Paris office: extension 76892

Then, enter the conference number followed by #.

Internet dialing

• Gmail Chat works well and is free. You need to have Flash and Google Talk plugin installed. Just paste +1 650 903 0800 into the Gmail Chat box that doesn't look like it accepts phone numbers.
• SkypeOut is free if you use the 800 number, but it doesn't work well.
• Some meetings have public SIP addresses (e.g. sip:weeklystatus@mozilla.com).
• Mozilla employees can use VPN+SIP.

Volume controls

• Pressing * by itself will give you an audio menu with the following:
• *1 mute/unmute and exit the menu
• *4/*6 make the conference quieter/louder to you (see below)
• *7/*9 make yourself quieter/louder to everyone else (see below)
• When dialing the volume controls, you remain in the menu. You can dial 4, 6, 7, or 9 repeatedly in any combination to adjust the volume in each direction. Please dial 8 once you get it to the volume level you want to exit the menu. If you forget to dial 8 it will eventually time out and tell you "Invalid Option"

Setting up a meeting

Picking a conference number

• Use your extension number as the bridge id (ie: 222, 223, ...).
• Borrow a non-assigned bridge from 8600-8608 (ie: 8600, 8601, ...) for the duration of the meeting.
• File an IT Request (at least 24 hours in advance) requesting a new conference number.

Conference settings

Mozilla employees can use the Asterisk web interface to manage settings such as password protection, mute-by-default, moderation (nobody can talk until the moderator arrives), entry beeps, and recording. You can also view and manage the current inhabitants of your conference room.

Moderator controls

• *2 - lock/unlock the room
• *3 - eject the last person to enter
• *81 - Roll call or user count
• *82 - Eject all non-admins
• *83 - Mute/unmute all non-admins

Invitations

• On the wiki page for your meeting, write e.g. {{conf|225}} to include instructions with the "California" and "US toll-free" phone numbers, along with a link to this page. (Example)
• Consider including an Etherpad URL for notetaking, an IRC backchannel, and a physical location in one or more offices.
• Be sure to specify the time zone in your messages.
• Mozilla employees can use Zimbra to find out when invitees are free, send invitations, and book a conference room.

Help! Where's that noise coming from?

• Say "Everyone please press *1 to mute" in an increasingly desperate tone of voice.
• The moderator can press *83 to mute everyone.
• Ask for help in irc.mozilla.org #desktop. IT staff can find out which participant is bringing the noise and mute them.