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Tiers Explained
These are the expected turnaround times for the various service tiers.
| Tier 1 | 24-hour, on-call support (mark bugs as "blocker") | 
| Tier 2 | Support during business hours which equates to Monday - Friday, non-US hoildays, 9 am to 6 pm PST/PDT (mark bugs as "major") | 
| Tier 3 | As time permits (may be multiple days/weeks, depending on request/issue, mark bugs as "normal") | 
Windows
| Name | Platform | Builds | CVS Branch for Config | Tree | Support Tier | 
| bl-bldxp01 (Tests) | win32 | Fx-Mozilla1.8 (testing pacifica-vm) | MOZILLA_1_8_BRANCH_test_perf | Mozilla1.8 | 1 | 
| Fx-Trunk (testing fx-win32-tbox) | test_perf | Firefox | 1 | ||
| cerberus-vm | win32 | Fx-Mozilla1.8-l10n | MOZILLA_1_8_BRANCH_l10n | Mozilla1.8-l10n | 2 | 
| Fx-Mozilla1.8-l10n-release | MOZILLA_1_8_BRANCH_l10n_release | Mozilla1.8-l10n | N/A | ||
| Fx-Trunk-l10n | l10n | Mozilla-l10n | 2 | ||
| Tb-Mozilla1.8-l10n | MOZILLA_1_8_BRANCH_l10n | Mozilla1.8-l10n | 2 | ||
| Tb-Mozilla1.8-l10n-release | MOZILLA_1_8_BRANCH_l10n_release | Mozilla1.8-l10n | N/A | ||
| Tb-Trunk-l10n | l10n | Mozilla-l10n | 2 | ||
| fx-win32-tbox (was fxnewref-win32-tbox) | win32 | Fx-Trunk | none (TRUNK) | Firefox | 1 | 
| Fx-Mozilla1.9-Release | release | MozillaRelease | N/A | ||
| fxexp-win32-tbox | win32 | Idle (replaced by xr-win32-tbox) | |||
| moz180-win32-tbox | win32 | Fx-Mozilla1.8.0 | MOZILLA_1_8_0_BRANCH | Mozilla1.8.0 | 2 | 
| Fx-Mozilla1.8.0-release | MOZILLA_1_8_0_BRANCH_release | MozillaRelease | N/A | ||
| Fx-Mozilla1.8.0-l10n | MOZILLA_1_8_0_BRANCH_l10n | Mozilla1.8.0-l10n | 2 | ||
| Fx-Mozilla1.8.0-l10n-release | MOZILLA_1_8_0_BRANCH_l10n_release | Mozilla1.8.0-l10n | N/A | ||
| pacifica-vm | win32 | Fx-Mozilla1.8 | MOZILLA_1_8_BRANCH | Mozilla1.8 | 1 | 
| Fx-Mozilla1.8-release | MOZILLA_1_8_BRANCH_release | MozillaRelease | N/A | ||
| Fx-Mozilla1.8-FS | MOZILLA_1_8_BRANCH_release_free_software | MozillaRelease | N/A | ||
| patrocles (VNC) | win32 | Tb-Mozilla1.8 | MOZILLA_1_8_BRANCH | Mozilla1.8 | 2 | 
| Tb-Mozilla1.8-Release | MOZILLA_1_8_BRANCH_release | MozillaRelease | N/A | ||
| staging-pacifica-vm | win32 | Release Automation 1.8 staging | N/A | MozillaTest | N/A | 
| production-pacifica-vm | win32 | Release Automation 1.8 production | N/A | MozillaTest | N/A | 
| tbnewref-win32-tbox (tbnewref-win32-) | win32 | Tb-Trunk | none (TRUNK) | Thunderbird | 2 | 
| tb180-win32-tbox | win32 | Tb-Mozilla1.8.0 | MOZILLA_1_8_0_BRANCH | Mozilla1.8.0 | 2 | 
| Tb-Mozilla1.8.0-Release | MOZILLA_1_8_0_BRANCH_release | MozillaRelease | N/A | ||
| Tb-Mozilla1.8.0-l10n | MOZILLA_1_8_0_BRANCH_l10n | Mozilla1.8.0-l10n | 2 | ||
| Tb-Mozilla1.8.0-l10n-Release | MOZILLA_1_8_0_BRANCH_l10n_release | Mozilla1.8.0-l10n | N/A | ||
| try1-win32-slave | win32 | Buildbot Try builds | N/A | MozillaTest | N/A | 
| xr-win32-tbox | win32 | XR-Trunk | none (TRUNK) | XULRunner | 2 | 
| Fx-XR (every 6 hours) | XR_APPS | MozillaExperimental | 2 | 
Mac
Cycle times are out of date.
| Name | Alias/Former | OS | Builds | CVS Branch for Config | Tree | Cycle Time(m) | Notes | Support Tier | 
| bm-xserve01 | 10.4.5 PPC | None - Admin node | n/a | n/a | n/a | N/A | ||
| xserve02 | bm-xserve02 | 10.4.7 PPC | Fx-Mozilla1.8 | MOZILLA_1_8_BRANCH | Mozilla1.8 | 60 | 1 | |
| Fx-Mozilla1.8-l10n | MOZILLA_1_8_l10n | Mozilla1.8-l10n | 2 | |||||
| Fx-Mozilla1.8-release | MOZILLA_1_8_BRANCH_release | MozillaRelease | N/A | |||||
| Fx-Mozilla1.8-l10n-release | MOZILLA_1_8_BRANCH_l10n_release | Mozilla1.8-l10n | N/A | |||||
| Fx-Mozilla1.8-FS | MOZILLA_1_8_BRANCH_release_free_software | MozillaRelease | N/A | |||||
| Tb-Mozilla1.8 | MOZILLA_1_8_BRANCH | Mozilla1.8 | 2 | |||||
| Tb-Mozilla1.8-l10n | MOZILLA_1_8_l10n | Mozilla1.8-l10n | 2 | |||||
| Tb-Mozilla1.8-Release | MOZILLA_1_8_BRANCH_release | MozillaRelease | N/A | |||||
| Tb-Mozilla1.8-l10n-release | MOZILLA_1_8_BRANCH_l10n_release | Mozilla1.8-l10n | N/A | |||||
| bm-xserve03 | fireball | 10.4.7 PPC | Release Automation 1.8 staging (macosx-1.8-slave1) | n/a | n/a | n/a | N/A | |
| xserve04 | columbia | 10.4.7 PPC | Fx-Mozilla1.8.0 | MOZILLA_1_8_0_BRANCH | Mozilla1.8.0 | 80 | Release builds only run "once" per release. | 2 | 
| Fx-Mozilla1.8.0-l10n | MOZILLA_1_8_0_BRANCH_l10n | Mozilla1.8.0-l10n | 2 | |||||
| Fx-Mozilla1.8.0-Release | MOZILLA_1_8_0_BRANCH_release | MozillaRelease | N/A | |||||
| Fx-Mozilla1.8.0-l10n-Release | MOZILLA_1_8_0_BRANCH_l10n_release | Mozilla1.8.0-l10n | N/A | |||||
| Tb-Mozilla1.8.0 | MOZILLA_1_8_0_BRANCH | Mozilla1.8.0 | 2 | |||||
| Tb-Mozilla1.8.0-l10n | MOZILLA_1_8_0_BRANCH_l10n | Mozilla1.8.0-l10n | 2 | |||||
| Tb-Mozilla1.8.0-Release | MOZILLA_1_8_0_BRANCH_release | MozillaRelease | N/A | |||||
| Tb-Mozilla1.8.0-l10n-Release | MOZILLA_1_8_0_BRANCH_l10n_release | Mozilla1.8.0-l10n | N/A | |||||
| xserve05 | triton (was dead; hardware repaired, reimaged from bm-xserve02 17aug07) | 10.4.7 PPC | Release Automation 1.8 production (macosx-1.8-slave2) | |||||
| xserve07 | bm-xserve07 | 10.4.8 Intel | Robcee experimental box, loaned "for a few days" 10aug2007 (previously Sunbird-Trunk & Sunbird-Mozilla1.8) | N/A | ||||
| xserve08 | bm-xserve08 | 10.4.8 Intel | Fx-Trunk | none (TRUNK) | Firefox | 33 | 1 | |
| Fx-Mozilla1.9-Release | release | MozillaRelease | N/A | |||||
| xserve09 | bm-xserve09 | 10.4.8 Intel | Tb-Trunk | none (TRUNK) | Thunderbird | ~20 | 2 | |
| XR-Trunk | none (TRUNK) | XULRunner | 3 | |||||
| xserve10 | bm-xserve10 | 10.4.8 Intel | Idle (reserved for Release Automation trunk production; reimaged 17th aug 2007) | |||||
| xserve11 | bm-xserve11 | 10.4.8 Intel | Fx-Trunk-test_mem (Debug + leak) | test_mem | Firefox | 2 | ||
| xserve12 | bm-xserve12 | 10.4.8 Intel | Fx-Trunk-l10n | l10n | Mozilla-l10n | 2 | ||
| Tb-Trunk-l10n | l10n | Mozilla-l10n | 2 | |||||
| xserve14 | bm-xserve14 | 10.4.8 Intel | Release Automation trunk staging (macosx-trunk-slave1) | |||||
| xserve15 | bm-xserve15 | 10.4.8 Intel | Buildbot Try builds | N/A | MozillaTest | N/A | 
Linux
| Name | Platform | Builds | CVS Branch for Config | Tree | Support Tier | 
| argo | linux | XR-Mozilla1.8 | MOZILLA_1_8_BRANCH | Mozilla1.8 | 3 | 
| argo-vm | linux | Idle | |||
| balsa-18branch | linux | Fx-Mozilla1.8-gcc3.4 | MOZILLA_1_8_BRANCH_test_mem | Mozilla1.8 | 3 | 
| bl-bldlnx01 (Tests) | linux | Fx-Mozilla1.8 Perf (testing prometheus-vm) | MOZILLA_1_8_BRANCH_test_perf | Mozilla1.8 | 1 | 
| bl-bldlnx03 (Tests) | linux | Fx-Trunk Perf (testing fx-linux-tbox) | test_perf | Firefox | 1 | 
| build-console | linux | Release Automation buildmaster (production) | n/a | n/a | n/a | 
| staging-build-console | linux | Release Automation buildmaster (staging) | n/a | n/a | n/a | 
| crazyhorse | linux | Tb-Mozilla1.8.0 | MOZILLA_1_8_0_BRANCH | Mozilla1.8.0 | 2 | 
| Tb-Mozilla1.8.0-Release | MOZILLA_1_8_0_BRANCH_release | MozillaRelease | N/A | ||
| Tb-Mozilla1.8.0-l10n | MOZILLA_1_8_0_BRANCH_l10n | Mozilla1.8.0-l10n | 2 | ||
| Tb-Mozilla1.8.0-l10n-Release | MOZILLA_1_8_0_BRANCH_l10n_release | Mozilla1.8.0-l10n | N/A | ||
| Tb-Mozilla1.8 | MOZILLA_1_8_BRANCH | Mozilla1.8 | 2 | ||
| Tb-Mozilla1.8-Release | MOZILLA_1_8_BRANCH_release | MozillaRelease | N/A | ||
| fxdbug-linux-tbox | linux | Fx-Trunk-Debug | test_mem | Firefox | |
| fx-linux-tbox (was fxnewref-linux-tbox) | linux | Fx-Trunk | none (TRUNK) | Firefox | 1 | 
| karma | linux | Fx-Mozilla1.8-l10n | MOZILLA_1_8_BRANCH_l10n | Mozilla1.8-l10n | 2 | 
| Fx-Mozilla1.8-l10n-Release | MOZILLA_1_8_BRANCH_l10n_release | Mozilla1.8-l10n | N/A | ||
| Tb-Mozilla1.8-l10n | MOZILLA_1_8_BRANCH_l10n | Mozilla1.8-l10n | 2 | ||
| Tb-Mozilla1.8-l10n-Release | MOZILLA_1_8_BRANCH_l10n_release | Mozilla1.8-l10n | N/A | ||
| l10n-linux-tbox | linux | Fx-Trunk-l10n | l10n | Mozilla-l10n | 2 | 
| Tb-Trunk-l10n | l10n | Mozilla-l10n | 2 | ||
| moz180-linux-tbox | linux | Fx-Mozilla1.8.0 | MOZILLA_1_8_0_BRANCH | Mozilla1.8.0 | 2 | 
| Fx-Mozilla1.8.0-Release | MOZILLA_1_8_0_BRANCH_release | MozillaRelease | N/A | ||
| Fx-Mozilla1.8.0-l10n | MOZILLA_1_8_0_BRANCH_l10n | Mozilla1.8.0 | 2 | ||
| Fx-Mozilla1.8.0-l10n-release | MOZILLA_1_8_0_BRANCH_l10n_release | Mozilla1.8.0 | N/A | ||
| prometheus-vm | linux | Fx-Mozilla1.8 | MOZILLA_1_8_BRANCH | Mozilla1.8 | 1 | 
| Fx-Mozilla1.8-Release | MOZILLA_1_8_BRANCH_release | MozillaRelease | N/A | ||
| Fx-Mozilla1.8-FS-Release | MOZILLA_1_8_BRANCH_release_free_software | MozillaRelease | N/A | ||
| staging-linux-tbox | linux | N/A | N/A | N/A | N/A | 
| staging-prometheus-vm | linux | Release Automation 1.8 staging | N/A | MozillaTest | N/A | 
| production-prometheus-vm | linux | Release Automation 1.8 production | N/A | MozillaTest | N/A | 
| tb-linux-tbox | linux | Tb-Trunk | none (TRUNK) | Thunderbird | 2 | 
| try1-linux-slave | linux | BuildBot Try builds | N/A | MozillaTest | N/A | 
| xr-linux-tbox | linux | XR-Trunk | none (TRUNK) | XULRunner | 3 | 
By VM Host
All on NetApp storage unless otherwise noted.
- DL385 hardware
- bm-vmware01
- fxdbug-linux-tbox
 - staging-build-console
 - staging-prometheus-vm
 
 - bm-vmware02
- fx-win32-tbox (local storage)
 
 - bm-vmware04
- egg
 - fx-linux-tbox (idle)
 - prometheus-vm
 - tb-linux-tbox
 - test1-linux-buildbot (off)
 - try1-linux-slave
 - try1-win32-slave
 
 - bm-vmware05
- karma
 - moz180-linux-tbox
 - moz180-win32-tbox
 - staging-linux-tbox
 - tb180-win32-tbox
 
 
 - bm-vmware01
 - DL360g5 hardware
- bm-vmware06
- fxnewref-linux-tbox-iscsi (off)
 - fx-win32-tbox-vmware02 (off)
 
 - bm-vmware07
- crazyhorse
 - pacifica (pacifica-vm)
 - patrocles
 - staging-win32-tbox
 - win2k2-vc8-tools-ref (off)
 
 - bm-vmware08
- build-console
 - CentOS4.4-ref-vm (off)
 - CentOS4.4-tools-ref-vm (off)
 - cerberus-vm
 - cerberus-vm-clone
 - fxexp-win32-tbox
 - l10n-linux-tbox
 - staging-pacifica-vm
 - win2k3-vc8-tools-ref-v4 (off)
 
 - bm-vmware09
- argo-vm
 - balsa-18branch
 - CentOS-5.0-ref-tools-vm (off)
 - fxnewref-linux-tbox-ld (fxnewref-linux-tbox, local storage)
 - tb-win32-tbox
 - xr-linux-tbox
 
 
 - bm-vmware06