QA/Fennec/Planning/2010/Reporter

Objective

Currently, Mobile Firefox has no way for users to interact with the Mozilla Project through the browser UI. Desktop Firefox has a "Report Broken Website" option in the Help menu that gives them a chance to offer feedback to the project without too much effort. I'd like to port that feature into an extension for Mobile Firefox and send that information to a query-able repository of anonymous feedback. Also, change the name to "Report a Problem" Mechanism.

Team

PM/QA: Aakash Desai (aakashd)
Dev: Mario Alvarado (marioalv)

Categories of Problem Types

Video/Audio playback problems
Page layout is faulty
Form helper is missing
Button/links do not respond
Cannot zoom in/out

Mock-Ups

Identity Panel

The pop-up dialog...

The combo box

The comment pop-up dialog...

Additional Feature Mock-Ups
- System page feedback blocking

The Plan

[DONE] Mock the extension
[DONE] Mock the web interface
[DONE] Develop a working Extension
- Prototype and Focus Test (mobile-team, qa, asa and robert, etc.)
- Perform a qa cycle on winmo and maemo devices
- Send to AMO for review
- Get it recommended
Change reporter.mozilla.org to work with the mobile reporter

Thoughts?

instancing it
- Under larry is a good place
submission form
- pop-up dialog, some sort of about: system page, a webpage
- possibly add populate text after type is chosen
- multi-select rather than one thing
- shown the description only when "other" is chosen
- two-step
  - first instance of pop-up will have pannable list of options where the description box is with a done!
  - second instance of pop-up will have the "do you want to add comments?" box, choose category and send button

Resources

bug 537735 - Addition of Broken Website Reporter
bug 540873 - Need an Update for reporter.mozilla.org for Mobile Firefox
Reporter Wizard Code in Firefox