Firefox/Feature Brainstorming:User Support and Testing

Help documentation

Specific features	References
In-browser Integrate in-product help and first-run/updated pages with online help.	n/a
Website Move the majority of Firefox Help online, except for a minimal set of "in-product" help pages. This online help system should include the ability for community to post comments, corrections, updates, etc. Integrate instant IM chat and newsgroup search with help	n/a
Intro/Tutorial mode host it on mozilla.com as movies have some UI hooks in the product	- thoughts from FunnyMan3595
General tasks
n/a	n/a

Specific features	References
User testing extensions Create extension to allow for remote user testing	n/a
Development build UI changes Add "send feedback" buttons to dialogs in development builds	n/a
Improve Talkback User Experience and Robustness Talkback (and its report queue) should be more invisible to the user. Plus Talkback rarely seems to work for me. My Talkback report queue often ends up with 3-4 reports that never seem to get through to the Talkback server. Talkback should use Firefox proxy settings	n/a
General tasks
n/a	n/a