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Contribute/Community Health

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How can we measure community health? What are it's key performance indicators (KPIs)?

During the August 2014 CBT workweek we create this list of indicators:

  • Retention (how many contributors are staying and leaving)
  • Growth (how many new contributors are joining)
  • Development (how many contributors are increasing their skills and/or having projects with greater commitment)
  • Sentiment (how do contributors feel about being involved)
  • Capacity (how are teams increasing their ability to build communities)

Do these indicators make sense? Are there indicators we're missing? How does diversity (breadth) of contributors and contributions fit in?

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