Reps/SOPs/Mentoring/Orientation/Call
Orientation Calls are scheduled by the mentor approx 2 weeks (no later than 1 month) after a Rep has been officially accepted to the program.
An orientation call is an opportunity to help your mentee set goals, clarify communication preferences and to ask questions.
The following topics should be covered in the orientation call:
Communication
Communication is one of the most important components of the mentoring relationship, and so discussion about what will work best for BOTH Of you is very important. Here are some topic suggestions:
- Discuss the preferred regularity of communication. Generally, it should be no less than once a month but can be as frequent as needed. In discussions we've found that some Reps like to hear from their mentor regularly, while others are happy with less frequent, but predictable check-ins.
- Discuss your preferred methods of communication. One mentor has created a Telegram group for her mentees which works for their communication, another uses FaceBook messenger - while many stick to email. The point being that connecting on preferred platforms will improve the likelihood of your success communicating.
- Present yourself as a trusted ally for your new mentee; You are here to ensure they are accountable to their role, but also to ensure they have the support needed to succeed. Encourage them to reach out at any time.
Set Goals
The Reps program is as much about the goals of individual Reps, as it is about the goals of the program. Understanding your mentee's goals, will lend to your success as a mentor.
- Ask your mentee about their Mozilla Rep goals for the next 6 months. These could be running an event, hosting a booth, or presenting at a conference.
- Ask your mentee if they have any personal goals. These could be getting better at speaking in public, contributing code to FFOS, or obtaining recognition in some way(badge, certificate).
- Ask your mentee if there is any specific training or support they feel they need to be successful.
Set yourself a goals in helping your mentee reach their potential. This could be by flagging opportunities to attend events specific to their goals, sponsorship or just publicly celebrating their success as they reach milestones. Remember, you also have a mentor and can reach out for help if you need ideas.