Working open

FAQ: How to Work Open at Mozilla

Frequently Asked Questions and helpful resources for when, why and how to work open at Mozilla. Got a question? Please add it below!

Definition

• What does "working in the open" mean at Mozilla?
• Why does Mozilla do it?
• How has it changed?

Successes

• What are examples of how working open has made Mozilla successful?

Challenges

• What's hard about working open?
• What if I don't believe in the benefits?
• When there's a conflict between openness and business requirements, how should we navigate that?
• What are some examples of failures / areas we've done badly?

Strategies and Tactics

• How do you work open? What are some specific strategies, tactics and best practices?

Different approaches

• How do different parts of Mozilla take up working open differently? (e.g., design vs. communications vs. QA) What can we learn from each other?

Resources

• What resources are available for guidance and help?