Bugzilla:Personas:Mitch

Mitch

Mitch is a mid-level programmer working for a medium-sized software company in Nottingham, UK. He is responsible for a number of the modules in the company's current product.

Goals:

• Work out which bugs are assigned to him
• Understand the problem each bug is describing
• Fix it

Likes:

• Tea

Dislikes:

• Unclear bug reports

Daily Tasks:

• Viewing his personal bug list
• Analysing particular bugs to see if he's ready to fix them, or more information is required
• Responding to review requests from colleagues

Skills:

Mitch is a competent software engineer, and very familiar with the web. He maintains a few websites in his spare time - his own, and the one for his swimming club. He uses Firefox.

Corollaries

Discussions about what this persona means for Bugzilla should happen on the discussion page; this part of the page is to summarise any conclusions.