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Thunderbird/StatusMeetings/2009-10-13: Difference between revisions
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Thunderbird/StatusMeetings/2009-10-13 (view source)
Revision as of 16:24, 13 October 2009
, 13 October 2009→Support
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=== Support === | === Support === | ||
# Top 5 GS Thunderbird 2 Support Topics (code in progress: http://gist.github.com/190923 ) basically the same as last | # Top 5 GS Thunderbird 2 Support Topics (code in progress: http://gist.github.com/190923 ) basically the same as last week with the exception of the AVG anti-virus false positive | ||
## Cannot receive email | ## Cannot receive email | ||
## Cannot send email | ## Cannot send email | ||
## [http://getsatisfaction.com/mozilla_messaging/topics/avg_reports_virus_in_thunderbird_2_0_0_23?topic_tools=open AVG false positive for thunderbird 2.0.0.23 and firefox 3.5.3 (thanks to tomcat and sam sidler for their help in IRC to quickly resolve this)] | ## [http://getsatisfaction.com/mozilla_messaging/topics/avg_reports_virus_in_thunderbird_2_0_0_23?topic_tools=open AVG false positive for thunderbird 2.0.0.23 and firefox 3.5.3 (thanks to tomcat and sam sidler for their help in IRC to quickly resolve this)] | ||
## address book | ## address book (how to use, how to export contacts) | ||
## Attachments (attachments not working, corrupted) | ## Attachments (attachments not working, corrupted) | ||
# Thunderbird 3 Beta Top Support Issues (not many reported, starting to monitor to see what we can improve for post 3.0) | # Thunderbird 3 Beta Top Support Issues (not many reported, starting to monitor to see what we can improve for post 3.0) | ||
## ui change complaints (compact header, how to use gloda, gloda complaints) | ## ui change complaints (compact header, how to use gloda, gloda complaints) | ||
## excessive bandwidth from imap change to download all email | ## excessive bandwidth from imap change to download all email | ||
# SUMO for MoMo tracker ticket: https://bugzilla.mozilla.org/show_bug.cgi?id=520628, spinning up 1.4 instance and | # SUMO for MoMo tracker ticket: https://bugzilla.mozilla.org/show_bug.cgi?id=520628, spinning up 1.4 instance and beginning to write content this week | ||
# Will engage Campus Reps students in Thunderbird support - call for volunteers email is going out this week | # Will engage Campus Reps students in Thunderbird support - call for volunteers email is going out this week | ||
# Key Support stats from the following graphic: | # Key Support stats from the following graphic: | ||