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Thunderbird/StatusMeetings/2009-10-13

52 bytes added, 16:24, 13 October 2009
Support
=== Support ===
# Top 5 GS Thunderbird 2 Support Topics (code in progress: http://gist.github.com/190923 ) basically the same as last week, more problems reported ths week with sending emailthe exception of the AVG anti-virus false positive
## Cannot receive email
## Cannot send email
## [http://getsatisfaction.com/mozilla_messaging/topics/avg_reports_virus_in_thunderbird_2_0_0_23?topic_tools=open AVG false positive for thunderbird 2.0.0.23 and firefox 3.5.3 (thanks to tomcat and sam sidler for their help in IRC to quickly resolve this)]
## address book(how to use, how to export contacts)
## Attachments (attachments not working, corrupted)
# Thunderbird 3 Beta Top Support Issues (not many reported, starting to monitor to see what we can improve for post 3.0)
## ui change complaints (compact header, how to use gloda, gloda complaints)
## excessive bandwidth from imap change to download all email
# SUMO for MoMo tracker ticket: https://bugzilla.mozilla.org/show_bug.cgi?id=520628, spinning up 1.4 instance and writing beginning to write content this week
# Will engage Campus Reps students in Thunderbird support - call for volunteers email is going out this week
# Key Support stats from the following graphic:
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