** "email import" - email import issue
** operating system - if operating system tag whatever makes sense, e.g. "Windows", "Windows XP", "Windows7", "Windows Vista", "Linux" for generic linux stuff otherwise specific variant e.g. "Ubuntu"
** Thunderbird version, e.g. "Thunderbird 2", "Thunderbird 3.0"for Thunderbird 3.0 final, "Thunderbird 3 Beta 3", "Thunderbird 2.0.0.23"
** tag with bug number e.g. "bug 541892" if there's a bug in bugzilla referenced
** mail provider e.g. "Comcast", "gmail"