Confirm
5,365
edits
Changes
→Goals and Guidelines
* organic "pave the cowpath" i.e. use the tags that people are already using
* to make it compatible with future systems, consider shorter tags without spaces
* don't DO NOT use software code names i.e. Thunderbird or Mozilla module namesunless you know the topic is specifically about them* '''DO NOT use Tags like "help", "email", "Thunderbird"''', "My Thunderbird has fallen and I can't get up", etc. They are too generic to be useful. Instead select the Product "Thunderbird" and from the product the support community will know it's about Thunderbird and email and help is required.* '''DO ''' use names that are in the user interface e.g. "message filters" AND names that are in common use by users e.g. "filters"
* try to use 3 word or shorter tags, tags longer than 3 words are hard to use and remember
* '''DO ''' use multiple tags if that make sense e.g. "Thunderbird 3 Beta 4" and "cannot send email"
== Tagging Conventions ==
