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Services/Sync/EOL Sync Add On Phase 1

1,925 bytes added, 23:47, 27 June 2011
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|Feature name=EOL Sync Add-on Phase 1
|Feature stage=Not started
|Feature version=TBD - Not dependent on train schedule
|Feature health=OK
|Feature status note=Initial draft of feature page. Getting sign off from various groups on tasks and timing.
{{FeaturePageBody
|Feature open issues and risks=* Add-on users stop using Sync because they believe it has been disabled.
* Sync web search results confusing because the AMO link shows up and we are advising to not use the Add-on on the AMO page. * Open question: Are we forcing an update or just letting users self-discover this?|Feature overview=Firefox Sync has been integrated into the client since version 4and the Firefox Sync Add-on will not longer be maintained. This is a place to end of life the use of the Firefox Sync Add-on. Users in 3.6.* are still using will continue to use the Sync Add-on until they upgrade to FF 4+ and need migrate over to using the built in SyncAdd-on will not have an update for 3.6.* users. Users who upgraded to Firefox 4 or greater and above who had the Sync Add-on installed still show that the add-on is active, even though Sync is using the integrated client. This is a plan to get Sync add-on users off the Sync add-on and onto the most current version of Sync. Phase 1, is to provide a path for the users to uninstall the Sync add-on.
We need a plan The benefit of moving users to migrate the users current version of the Sync add-on onto the integrated Sync. This plan is phase 1 of that it is a two phase plan to end supported version of life the Firefox Sync Add-service, which is continuously being worked on .
|Feature users and use cases=* For FF 3.6.* users, the Sync add-on will keep working as before. It must be communicated that the Sync Add-on is not longer maintained.
* For FF3.6 Sync add-on users who upgraded to FF4+ and still have the add-on installed. Steps to upgrade are below for manual upgrade
** The Sync Add-on uninstalls any installed Sync add-on
** A new tab (hanger) page will appear explaining what happened and links to Sync page
|Feature dependencies=* Sync Add-on references removed from http://www.mozilla.com/en-US/mobile/sync/. Owner: Chrissie. Status: Done.
* Provide Services Support instructions expected behavior. Owner: Jen . Status: Not Started
* Provide Product Planning and PMM the schedule of the plan. Owner: Jen. Status: Not Started
 |Feature dependenciesrequirements=* Sync AddExisting add-on references removed from |Feature requirements=* User users must see messaging explaining the have a seamless uninstall of experience when updating the add-on and where .* A user should see some communication as to get what just happened.* Communicate this plan more information on Syncbroadly (i.e.blogs, SUMO page)* Sync service for a user must not be disrupted* (nice to have) No user Sync data is gets lost.
|Feature non-goals=* Disabling the AMO page for Firefox Sync. This will be part of Phase 2 when 3.6.* EOL.
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{{FeatureTeamStatus}}
Support Plan Notes:
*For users on Firefox 3.6: Please advise them to upgrade to Firefox 4 and then uninstall the Sync Add-on.
*For manual uninstall of the Sync Add-on: tools->Add-ons then select "remove" next to the Sync Firefox add-on (is this true for all OS's?)
*Sync will keep working as it did before. Here are directions for looking at Sync preferences:
**windows users can go to menu drop down -> options ->options and then the Sync tab (Need to double check these instructions)
**mac users go to Firefox -> Preferences ->Sync tab
**linux users ???
*For users of Firefox 4 and later with the Sync Add-on: Please advise them to uninstall the Sync Add-on.
**For all users, tools->Add-ons then select "remove" next to the Sync Firefox add-on (is this true for all OS's?)
**Sync will keep working as it did before. Here are directions for looking at Sync preferences:
**windows users can go to menu drop down -> options ->options and then the Sync tab (Need to double check these instructions)
**mac users go to Firefox -> Preferences ->Sync tab
**linux users ???
Canmove, confirm
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