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Services/Sync/EOL Sync Add On Phase 1: Difference between revisions
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Services/Sync/EOL Sync Add On Phase 1 (view source)
Revision as of 23:47, 27 June 2011
, 27 June 2011no edit summary
(Created page with "{{FeatureStatus |Feature name=EOL Sync Add-on Phase 1 |Feature stage=Not started |Feature health=OK |Feature status note=Initial draft of feature page. Getting sign off from vari...") |
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|Feature name=EOL Sync Add-on Phase 1 | |Feature name=EOL Sync Add-on Phase 1 | ||
|Feature stage=Not started | |Feature stage=Not started | ||
|Feature version=TBD - Not dependent on train schedule | |||
|Feature health=OK | |Feature health=OK | ||
|Feature status note=Initial draft of feature page. Getting sign off from various groups on tasks and timing. | |Feature status note=Initial draft of feature page. Getting sign off from various groups on tasks and timing. | ||
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{{FeaturePageBody | {{FeaturePageBody | ||
|Feature open issues and risks=* Add-on users stop using Sync because they believe it has been disabled. | |Feature open issues and risks=* Add-on users stop using Sync because they believe it has been disabled. | ||
* Sync web search results confusing because the AMO link shows up and we are advising to not use the Add-on on the AMO page. | * Sync web search results confusing because the AMO link shows up and we are advising to not use the Add-on on the AMO page. | ||
|Feature overview=Firefox Sync has been integrated into the client since version 4. Users in 3.6.* | * Open question: Are we forcing an update or just letting users self-discover this? | ||
|Feature overview=Firefox Sync has been integrated into the client since version 4 and the Firefox Sync Add-on will not longer be maintained. This is a place to end of life the use of the Firefox Sync Add-on. Users in 3.6.* will continue to use the Sync Add-on until they upgrade to FF 4+ and the Sync Add-on will not have an update for 3.6.* users. Users who upgraded to Firefox 4 or greater and who had the Sync Add-on installed still show that the add-on is active, even though Sync is using the integrated client. This is a plan to get Sync add-on users off the Sync add-on and onto the most current version of Sync. Phase 1, is to provide a path for the users to uninstall the Sync add-on. | |||
The benefit of moving users to the current version of Sync is that it is a supported version of the service, which is continuously being worked on. | |||
|Feature users and use cases=* For FF 3.6.* users, the Sync add-on will keep working as before. It must be communicated that the Sync Add-on is not longer maintained. | |Feature users and use cases=* For FF 3.6.* users, the Sync add-on will keep working as before. It must be communicated that the Sync Add-on is not longer maintained. | ||
* For FF3.6 Sync add-on users who upgraded to FF4+ and still have the add-on installed. Steps to upgrade are below for manual upgrade | * For FF3.6 Sync add-on users who upgraded to FF4+ and still have the add-on installed. Steps to upgrade are below for manual upgrade | ||
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** The Sync Add-on uninstalls any installed Sync add-on | ** The Sync Add-on uninstalls any installed Sync add-on | ||
** A new tab (hanger) page will appear explaining what happened and links to Sync page | ** A new tab (hanger) page will appear explaining what happened and links to Sync page | ||
|Feature dependencies=* Sync Add-on references removed from http://www.mozilla.com/en-US/mobile/sync/. Owner: Chrissie. Status: Done. | |||
* Provide Services Support instructions expected behavior. Owner: Jen . Status: Not Started | |||
* Provide Product Planning and PMM the schedule of the plan. Owner: Jen. Status: Not Started | |||
|Feature requirements=* Existing add-on users must have a seamless uninstall experience when updating the add-on. | |||
|Feature | * A user should see some communication as to what just happened. | ||
* Communicate this plan more broadly (i.e. blogs, SUMO page) | |||
* Sync service must not be disrupted | * Sync service for a user must not be disrupted | ||
* (nice to have) No user Sync data | * (nice to have) No user Sync data gets lost. | ||
|Feature non-goals=* Disabling the AMO page for Firefox Sync. This will be part of Phase 2 when 3.6.* EOL. | |Feature non-goals=* Disabling the AMO page for Firefox Sync. This will be part of Phase 2 when 3.6.* EOL. | ||
}} | }} | ||
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}} | }} | ||
{{FeatureTeamStatus}} | {{FeatureTeamStatus}} | ||
Support Plan Notes: | |||
*For users on Firefox 3.6: Please advise them to upgrade to Firefox 4 and then uninstall the Sync Add-on. | |||
*For manual uninstall of the Sync Add-on: tools->Add-ons then select "remove" next to the Sync Firefox add-on (is this true for all OS's?) | |||
*Sync will keep working as it did before. Here are directions for looking at Sync preferences: | |||
**windows users can go to menu drop down -> options ->options and then the Sync tab (Need to double check these instructions) | |||
**mac users go to Firefox -> Preferences ->Sync tab | |||
**linux users ??? | |||
*For users of Firefox 4 and later with the Sync Add-on: Please advise them to uninstall the Sync Add-on. | |||
**For all users, tools->Add-ons then select "remove" next to the Sync Firefox add-on (is this true for all OS's?) | |||
**Sync will keep working as it did before. Here are directions for looking at Sync preferences: | |||
**windows users can go to menu drop down -> options ->options and then the Sync tab (Need to double check these instructions) | |||
**mac users go to Firefox -> Preferences ->Sync tab | |||
**linux users ??? | |||