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** IMs may go unnoticed if they aren't visible enough, and lose the benefit of "instantness" that IM has compared to email.
** (Gmail shows IMs above emails.)
* What's the scope of "instant messaging"?
** In this context, IM may extend to social network communications, or even to telephony or anything providing a more "instant" communication than email.
** Which protocols of "instant" communication make sense here probably depend on what the users we target need or already use.
|Feature overview=The goal is to give additional value to Thunderbird for users currently using Thunderbird for emails and other software for different kinds of communications with the same people.
|Feature users and use cases=Targeted users are people who use Thunderbird for their emails and use some other software to IM the same set of contacts.
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