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* What's the scope of "instant messaging"?
** In this context, IM may extend to social network communications, or even to telephony or anything providing a more "instant" communication than email.
** Should we include social networks (like twitter/facebook/...)?
*** If we include a small subset of the features people are used to having in a twitter client, there's a risk of that feature set to be too small to be actually useful.
** Which networks of "instant" communication make sense here?
*** Probably depends on what the users we target need or already use.