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Technical Plans and Details
* [[Thunderbird/Support/GetSatisfaction|Get Satisfaction]] - Notes and processes for [http://getsatisfaction.com/mozilla_messaging Thunderbird Community Support using Get Satisfaction].
* [[Thunderbird/Support/Workflow]]
* [[Thunderbird/Support/SuMoMoTestPlan|SuMoMo Test Plan]]
* [[Thunderbird/Response text]]
* [[Thunderbird/Support/SupportExtensionPRD|Spec for Support Extension]]
Obsolete documents:
* [[Thunderbird/Support/SupportCommunityVideoIntroScript|2 minute intro to Thunderbird Support Community Video]]
* [[Thunderbird/Support/Thunderbird3/SupportPlan|Thunderbird 3 Support plan]]
* [[Thunderbird/Support/SUMOEvaluationForThunderbird3|SUMO Evaluation for Thunderbird 3]]
* [[Thunderbird/Support/Initial SuMoMo content|Initial content for support.mozillamessaging.com aka "SuMoMo"]]
* [[Thunderbird/Support/AT&T Yahoo|AT&T Yahoo issues]]
* [[Thunderbird/Thunderbird3.0SupportIssues]]
* [[Thunderbird/Thunderbird3.0TemporaryFAQHoldingArea]]
* [[Thunderbird/Support/KitsuneKBForSuMoMo1Q2011|Moving SuMoMo from Tiki Wiki to Kitsune KB plan for 1Q2011]]
