Support/Weekly Meetings/Agenda 2018-08-22
- 1 Meeting Details (scroll down for the agenda)
- 2 Call Details:
- 3 Participate in the video:
- 4 AGENDA
- 5 COMMUNITY
- 6 HELP NEEDED!
- 7 Jokes, etc.
- 8 Top Viewed New Issues this week and reports
Meeting Details (scroll down for the agenda)
(meeting duration approx. 30 minutes) starting at: 16:00 UTC  Quick reference timezone conversions: 9:00 PT 12:00 ET 17:00 CEST 21:30 IST
- California: 1-650-903-0800, pin 2 then 8437 then #
- Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
- Skype (free): +1 800 707 2533, pin 2 - then 8437 then #
Participate in the video:
- Video link =>  (You'll have to download and install the Vidyo Desktop client)
- Watch the meeting live via Vidyo => 
- AirMozilla: 
Read the most important updates from this meeting at:
- irc.mozilla.org #sumo - web-based IRC: 
Participants (add your name and profile):
ACTION ITEMS FROM LAST WEEK
UPDATES AND ANNOUNCEMENTS
- Roland AFK for a while, any questions?
Cool News Of The Week (tm):
- Revised meeting template for you to review and comment on
- Weekly Community meeting notes will be locking down each week at end of business day (also known as EOB) (Pacific time) to avoid editing conflicts - thank you for your understanding
- New redirect engine is written about that you might see users ask about: http://www.myantispyware.com/2018/08/22/how-to-remove-search-youremailhub-com-chrome-firefox-ie-edge/
- Moving the separate Platform meeting to this.
- Reminder about the historical agenda
- Rebranding - PRs ready for review, we hope to go live this week: download button, layout of sign-in form, linked text visibility, front page
Contributor(s) of the week:
- <please put name and description for nomination>
Knowledge Base / L10n
- Over 220 revisions in the KB in the last 7 days - thank you, everyone!
- August updates L10n blog post (next month should feature Support content as well!)
- A blog post about the localizers working on reaching Top 20 for Arabic, Gujarati, Hindi, Telugu, Bengali, Bosnian, Slovak, and Tamil - coming to the Support Blog this week!
- Please welcome some returning community members and some new community members for helping out users this month: ender21, DaneilNL, irvspa, Belfox, tomatoshadow2, PRDelight1972, Opnieuwwiew, Gerd, PJ_FF, PavelkoT, and GeradoPCP04
- [ https://support.mozilla.org/en-US/forums/contributors/713108?last=74547 About:support info] - use Send Firefox (https://bugzilla.mozilla.org/show_bug.cgi?id=1484295 dpaste evaluations )
- Closing discussions: [Multiple Accounts https://support.mozilla.org/en-US/forums/contributors/713030?last=74544] [Where to get admin help https://support.mozilla.org/en-US/forums/contributors/713106?last=74542]
- Reminder - RSS is going away in 63, do not recommend users to downgrade, and thank you!
- Thank you for your help this week you are all amazing:
- Metrics: 90 responses in Reply 47 AoA , 216 help me = ~63% response rate this past week
- Spanish, French, Turkish and Dutch are the top locales for volume - we need your help!
- PS. a Translated version of the CSAT link for Reply users will be available soon. Curious? Ping in the chat
- Anyone interested in making a few patches to kitsune? Reach out to guigs there are a few ideas for you!
DECISIONS AND ACTION ITEMS
- What did the ground say to the earthquake?
- "You crack me up!"
- What did one earthquake say to the other?
- "It was not my fault!"
Top Viewed New Issues this week and reports
 <--- if you click on this link I will receive a notification that you are curious to see the analytics. It is not public, but is an easter egg to find out your interest. Contributor bugs filed this week: https://bugzilla.mozilla.org/show_bug.cgi?id=1485052
Top issues this week: Summary:
- Sync unexpected error 20
- Downloads wanted to work differently
- New Malware
- Issue with RAM - using too much
- Not able to connect to a website - secure connection error on pinterest