Thunderbird/StatusMeetings/2011-07-19/SupportAppendix

Get Satisfaction Detailed Report

(see stats graphic section)

1. sadness = 760/1004 = 76% (2 weeks ago:72%) (not sure why it's up and down!)
2. Top 5 active (getactive-m.rb)
   • 61,http://getsatisfaction.com/mozilla_messaging/topics/thunderbird_5_default_theme_on_windows_7_looks_like_a_pile_of_emesis
   • 40,http://getsatisfaction.com/mozilla_messaging/topics/_quota_root_120_full
   • 32,http://getsatisfaction.com/mozilla_messaging/topics/toolbar_icons_now_black_and_white
   • 21,http://getsatisfaction.com/mozilla_messaging/topics/how_do_i_block_senders
   • 18,http://getsatisfaction.com/mozilla_messaging/topics/tbird_5_0_crashes_10_12_seconds_after_open
3. contributors (v=volunteer contributor, thanks to all our volunteers!) - 260 matt_678579 of Australia (v); 110 Wayne Mery of USA (v);34 rsx11m of USA (v); 126 chris ramsden aka xenos (v); 57 elcameleon1 (v); 14 rtanglao ; 8 tanstaafl (v); 122 christ1 (v); 17 rob_1864031 (v); 17 jonathan_protzenko (v) (gethappykludged-m.rb)
4. none! always looking for new contributors, questions or problems? email roland AT mozillamessaging.com OR #gsfn irc.mozilla.org nick:rolandtanglao - in particular looking for moderators & champions who can look at others' replies and close topics & "support metadata fixers" who can fix tags and titles to make them accurate and searchable
5. new / closed topics Monday-Sunday: Mon 298/9, Tue 329/5, Wed 326/15, Thu 353/14, Fri 259/13, Sat 216/9, Sun 191/11(getNumCreatedNumResolved-m.rb)