Thunderbird/StatusMeetings/2009-12-15

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Thunderbird Meeting Details :

• Tuesday, December 15th, 17:30 UTC (9:30am Pacific, 12:30pm Eastern)
• How to dial-in

Agenda

• Who's taking minutes? --> davida
• Minute taking Schedule. Talk to davida for schedule changes/additions.

Action Items

Open

• Planning for a dry-run security firedrill build

Thunderbird 3.0

Released last Tuesday

Thunderbird 3.1 Developer Update

• Post 3.0 Roadmap
• Post 3.1 Roadmap
• Tb 3.1 cycle specifics
• More branches and work on branches
• Feedback on schedule for 3.next is wanted.

• 3.1 Blocker Chart

• Blockers
  • blocking-thunderbird3.1+ (includes tb31needs): 51
• Proposed Blocking
  • blocking-thunderbird3.1?: 48

• Fixed Alpha 1
  • TB 3.1a1 blocking: 1

Thunderbird 3.0.x Developer Update

• No concrete plan for 3.0.1 as of yet
• Tinderbox has links to:
  • Process for getting bugs into 3.0.x
  • Tracking and Status page

• Blocking Nominations: 16
• Blockers (needed): 1
• Blocking 3.0.1: 12
• Of which:
  • waiting branch patch (or approval flag setting): 11

• Fixed 3.0.1: 22
  • Of which need verification: 22

QA Updates

• TB 3.0 released
• Top reported issues :
  • Duplicate folder after migrations from 2.x bug 505465
  • Issue with the way we do auth for some SMTP confs, also after migration from 2.x
  • Can't open text files bug 533462

• Bug filled are going up a bit.

• we are going back to our regular Thursday scheduled activities new users are welcome and can easily join. Thunderbird:Upcoming QA Testday

status	bug	summary	# of crash
Unassigned	bug 519962	_purecall | nsPrefBranch::freeObserverList() | nsPrefBranch::Observe(nsISupports*, char const*, unsigned short const*)	1445
Assigned Patch in review	bug 505717	EscapeFromSpaceLine(nsIOutputStream*, char*, char const*)	1204
No signature bug			1100
assigned	bug 513543	MimeInlineTextHTML_parse_eof	853
Unassigned	bug 505016	_purecall | nsXPCWrappedJS::QueryInterface(nsID const&, void**)	773

concerned by some sqlite related crashers.

Marketing Updates

• PR update - many articles, mostly positive pick up
  • 68 original articles from Dec 8 - 10. 193 total US articles, 135 original since November.
    • Computerworld, HowtoGeek, PCWorld
  • 32 original articles in Germany for Thunderbird 3 release
  • 13 original in the UK
  • 20 original in Japan
  • over 30 in France

Next up

• Evaluating press articles.
• Party planning - 3rd/4th week of January for release party.

IT update

• Post Thunderbird 3.0 fixes and metrics
• Calendar 1.0b1
• TB 3.0 AUS pings yesterday: > 162k
• SuMoMo trunk has all wanted features working

Support

1. All Hands
   1. Met everybody in SUMO and AMO and others I wanted to meet except PascalC
   2. Enabled me to draw up 2010 Support Goals which I will make public later this week
2. Top 5 GS Thunderbird 2 Support Topics (code in progress: http://gist.github.com/190923 )
   1. not collected focused on Thunderbird 3.0
3. Thunderbird 3.0 Top Support Issues
   1. Kaspersky DLL and KPT issue causes blank windows after upgrade from TB 2 to 3 - email to Carsten and Mark and Sam sent, not sure who is in charge of Kaspersky, is it Jonathan? awaiting reply to email
   2. Compact Header
   3. Untick use name and userid
   4. 4GB Gmail issue - Bienvenu working on fix for Thunderbird 3.1
4. SUMO for MoMo
   1. theming really done this week
   2. still need people to write kb articles - sign up to write a SuMoMo article today :-)
5. TB 3.0 Lessons learned for 3.1 Support
   1. Have a support Day 1 or 2 business days after release
   2. Test (and notify vendors) all popular anti-virus upgrade scenarios from last major release to new release including Kaspersky
   3. Have KB articles ready for all new features and GS topics that point to KB articles - start writing KB articles at Beta 1
   4. Explain how community support works. 1 or 2 brief videos will make it much clearer I think
   5. Explain how add-ons work and how crucial it is to wait for your add-ons to be ported before upgrading
6. Get Satisfaction
   1. Met with GS team in San Francisco last week and shared our ideas for GS improvements, most critical is split/close, will post wiki page with followup
   2. GS branding will be done this week, thanks to Gozer for code inspecting
   3. GS Workflow aka How to do support in progress
7. Key Support stats from the following graphic:
   1. approximately 105/ day (734/7 new topics 3.6x higher than week of Dec 1, # of visitors 15X higher: 30000 compared to 2000)
   2. total new topics:734 total replies: 372 (Ruby Code)
      1. date:20091208 #new support topics:54 resolved:15
      2. date:20091209 #new support topics:189 resolved:13
      3. date:20091210 #new support topics:165 resolved:16
      4. date:20091211 #new support topics:126 resolved:23
      5. date:20091212 #new support topics:103 resolved:9
      6. date:20091213 #new support topics:88 resolved:13
      7. date:20091214 #new support topics:92 resolved:18
   3. #replies from non MoMo folks: replies from MoMo folks: not available since JSON GS Replies API is down, email sent to GS folks thanks to Bienvenu, davida, dmosee and new folks for helping
   4. happiness metric: API doesn't have happiness emotitags, code in progress: http://gist.github.com/190094, JSON replies API is down so no update, Hendrix down to 10 since link replaced with GS link

Roundtable

• bsmedberg's weekly update webapp

Status Updates

Standard8

• Reviews
• Thunderbird 3 follow-up and bug triage.
• 3.0.x driving
• 1.9.2 branch set up work.

bienvenu

• Reviews and Driving
• MoCo All hands
• 3.1 planning
• Spent time with Get Satisfaction to get an idea of the issues we need to fix for 3.01 and 3.1.
• Added check for null url in NotifySearchHit, potential fix for topcrash bug 533249
• Attempted to fix dock count issues on mac, bug 516477
• fix ref counting issue editing drafts, bug 532693
• Cleaned up some dump statements in unit tests to dump exception caught, not some undefined variable.

rebron

• Thunderbird 3 release
• All Hands
• Add-on Conference

This Week

• A few more locales for Thunderbird 3
• PR evaluation.

sgautherie

• Fixed MailNews Core bugs:
  • bug 520899 Switch application/x-javascript to application/javascript, MailNews Core part

BenB

Working on bug 525238 and automated tests. Implemented AUTH PLAIN and AUTH CRAM-MD5 (for real) in the fake server.