Thunderbird/Support/SUMO Project Plan Thunderbird3

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This page documents the tasks for SUMO for Mozilla Messaging's KB only (no live chat or forums because we use GS) aka "SuMoMo" deployment tentatively scheduled for November 2009 shortly after Thunderbird 3.0 ships

(not in any order, numbered for convenience)

  1. create tracker bug (many of the following will be bugs under the tracker bug) - https://bugzilla.mozilla.org/show_bug.cgi?id=520628
  2. decide on SUMO version, 1.4.?
    1. for now 1.4.0.1 with the _20091001 tag, done October 13, 2009 by gozer
    2. switch to 1.4.1 when ready, freeze on October 15th, tag when QA'ed
  3. create staging web instance - https://bugzilla.mozilla.org/show_bug.cgi?id=520875
  4. create staging database instance - https://bugzilla.mozilla.org/show_bug.cgi?id=520878
  5. create production web instances - https://bugzilla.mozilla.org/show_bug.cgi?id=521025
  6. create production databases instances - https://bugzilla.mozilla.org/show_bug.cgi?id=521027
  7. decide and implement a backup policy - https://bugzilla.mozilla.org/show_bug.cgi?id=522109
  8. create initial SuMoMo content:
    1. Priority 1 - total 7 of which 3 need final editing, 1 in progress, 3 more to be written
    2. Priority 2 - total 4 of which: 1 done needs final editing, 3 more left to be written
  9. create initial SUMO theme (minimal theme is to basically use web designer or agency e.g. Silver Orange or Royal Order to re-skin Fennec theme with MoMo graphics and throw in GS widgets and then get a Web Dev (or the web agency) to convert to SUMO theme) - https://bugzilla.mozilla.org/show_bug.cgi?id=522110
    1. initial theming done by Gary Cunningham-Lee and is on trunk.sumomo and gary.trunk.sumomo, just needs to be pushed from trunk to stage
    2. some theme tweaking will be needed - estimate 2 hours e.g. for Get Satisfaction SSL tweak, for some reason the Satisfaction Search Widget doesn't have "Allow SSL" unlike the rest of the GS widgets which do have "Allow SSL"
  10. final configuration and testing - emailed GS folks Dec 22 and January 4th about this issue
    1. confirm KB notification emails say Thunderbird instead of Firefox
    2. vet configuration for any other Firefox-isms that have to be changed to Thunderbird
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