Bugzilla:Personas:Sarah

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Sarah

Sarah.jpg

Sarah is a QA engineer. She is quite pedantic and methodical, so she's good at QA. She knows the company's product very well.

Goals:

  • Feel like she's making a difference to the quality of the product
  • Understand the current state of the software

Likes:

  • Clear, concise bug reports with steps to reproduce and real vs. expected outcomes

Dislikes:

  • Programmers who don't test their fixes properly

Daily Tasks:

  • Triaging vague bug reports to try and reproduce them and improve them
  • Testing the software

Skills:

Corollaries

Discussions about what this persona means for Bugzilla should happen on the discussion page; this part of the page is to summarise any conclusions.