Autonag: Bugzilla triaging bot and alerting system

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This page lists all the actions done by the Autonag bot.

Contents

Introduction

Every day hundreds of tickets are opened in Bugzilla which track the tasks, defects and enhancements needed for the development of Firefox and other Mozilla projects. Triaging and priotirizing these bugs are an essential part of our development process and we automate part of this process so as to increase our development turn around and improve the quality of our bugs metadata. The set of scripts we use to improve the quality of our bugs, decrease our triaging time and help Release Management ship better quality software is called Autonag.

Initially created as an alerting system (by email) to our triagers, Autonag rules now also make changes to our bugs metadata on Bugzilla so as to fix inconsistencies.

Rules that change automatically some data in Bugzilla (change a priority, needinfo somebody, close a bug…) are called "Rules with Autofix".

Rules that do not change data but have other results such as generate a report or send an email are called "Rules without Autofix".

If you want the bot to not make changes to a specific bug, add [no-nag] to its whiteboard field.

Rules

With autofix

Bug assigned but marked as UNCONFIRMED

Purpose Mitigate an issue in Bugzilla (bugs reported by new users are not tagged as NEW
Action Change the status from UNCONFIRMED to ASSIGNED if there is an assignee
Example Bug 1495908
Code assignee_but_unconfirmed.py

Regression keyword is missing

Purpose Regression keyword is important to differentiate an actual defect
Action Sets the regression keyword on bugs with the regression-range-wanted keyword is set
Example Bug 1461034
Code has_regression_range_no_keyword.py

Remove leave-open keyword on closed bug

Purpose Clean up a mismatch in metadata
Action If a bug is closed but the leave-open keyword is still set, remove it
Example Bug 1382185
Code leave_open.py

[meta] in title but not in keywords

Purpose Improve metedata quality
Action Adds the meta keyword if the bug title starts by [META]
Example Bug 1435799
Code meta_summary_missing.py

Update Firefox Status flags for bugs reopened during Nightly cycle

Purpose Avoids potential issues for sheriffs and release managers
Action Set firefox-status flag back from fixed to affected
Example Bug 1495962
Code nightly_reopened.py

Bug with no assignee but a patch landed

Purpose Attribute unassigned bug to the developer that fixed it
Action The ASSIGNEE field on the bug is changed from nobody@mozilla.org to the author of the patch that landed in mozilla-central
Example Bug 1514338
Code no_assignee.py

Close crash bugs with no crashes over 12 weeks

Purpose Reduce the backlog of bugs to check for Release Managers
Action Crash bugs without any crash reports for more than 12 weeks
Example Bug 1470864
Code no_crashes.py

Remove stalled keyword on closed bugs

Purpose Fix inconsistency between metadata and bug status
Action If a bug is marked as FIXED and also has a stalled keyword set, the keyword is removed
Example Bug 1491624
Code stalled.py

Has meta keyword but not [meta] in the bug title

Purpose Having [meta] in the bug title helps with quick search results
Action If a bug has the meta keyword set, [meta] is added to the bug title
Example Bug 1257692
Code summary_meta_missing.py

Set a Firefox status flag for beta if there is one for nightly and release

Purpose Fix inconsistency in Firefox status flags that can lead to a bug going undetected by Release Managers during the beta cycle
Action If a status exists for Firefox N-1 and for Firefox N+1, guess a value for Firefox N
Example Bug 1500273
Code missing_beta_status.py

Increase priority of bugs tracked by Release Managers

Purpose Priotitizes bugs needing an action for shipping quality software
Action If a bug is tracked by a Release Manager, update the priority (P2 for nightly, P1 for the rest)
Example Bug 1515946,1508277,1512493
Code mismatch_priority_tracking_release.py
Note There are multiple files mismatch-priority-tracking-*.py, one per channel

Add regression keywords to bugs (uses Machine Learning)

Purpose Surface regressions not filed as such
Action If a bug is tracked by a Release Manager, update the priority (P2 for nightly, P1 for the rest)
Example Bug 1529139
Code regression.py

Move untriaged bug into the correct component (uses machine learning)

Purpose Decrease manual triage time
Action Uses machine learning to mass move bugs in Firefox::Untriaged into a better component
Example Bug 1530316
Code component.py

Copy crash signature from duplicate bugs to main bugs

Purpose Crash bugs marked as duplicate of another one may have a different crash signature. We need to consolidate all signatures in the bug where a patch to fix them is being worked on, other wise we may not fix them all
Action If a crash bug is marked as a duplicate, the signatures it referenced are added to the new bug
Example Bug 1517205
Code copy_duplicate_info.py

Increase severity of bugs tracked by Release Managers

Purpose Fix inconsistency in metadata
Action If a bug is tracked for an upcoming release but it's severity field is low, the severity is increased
Example Bug 1538966
Code tracked_bad_severity.py

Nag triage owner to set severity on bugs

Purpose Every defect should have a severity set. Also bugs with no severity set are harder to prioritize for Release Managers with regards to the release (see what-do-you-triage)
Action The triage owner is needinfoed in Bugzilla or nagged via email to set a severity on bugs
Example Bug 1527818
Code workflow/no_severity.py

Nag triage owner on P1 bugs with no activity

Purpose Since P1 means that the bug should be fixed for the next release (see what-do-you-triage), the bug needs to show any progress in its resolution (or maybe the priority should be decreased)
Action The triage owner is nagged via email to have a reminder
Example Bug 1507251
Code workflow/p1_no_activity.py

Nag triage owner to find an assignee for P1 bugs with no assignee and no activity

Purpose Since P1 means that the bug should be fixed for the next release (see what-do-you-triage), the bug urgently needs to have an assignee (or the priority should be decreased)
Action The triage owner is needinfoed in Bugzilla or nagged via email to find an assignee on bugs
Example Bug 1541291
Code workflow/p1_no_assignee.py

Change the priority from P2 to P1 on assigned bug the merge day

Purpose Since P2 means that the bug should be fixed for the next next release (see what-do-you-triage), when we are the merge day then this bug automatically becomes a P1.
Action Update the priority to P1 and add a comment to explain.
Code workflow/p2_merge_day.py

Patch not landed

Purpose Identify bugs with an unlanded r+ patch. Maybe the patch is now obsolete or the bug needs to have a sheriff land the code with the checkin-needed keyword set.
Action The bug assignee is needinfoed in Bugzilla to ask her/him to have look
Example Bug 1496844
Code not_landed.py

Regression without regressed_by and some bug dependencies

Purpose Identify regressions which have dependencies (blocks or depends_on) and an empty regressed_by, probably people forgot to use the new field.
Action The bug assignee or the person who added some dependencies or the reporter is needinfoed to ask to fill regressed_by when it's possible.
Example Bug 1545797
Code regression_without_regressed_by.py

Product::Component changed after the priority has been set

Purpose Identify bugs where Product::Component changed after the priority has been set. The priority is probably no more up-to-date and so triage owner needs to set it.
Action Reset the priority to "--" with a comment explaining why the bot is doing that.
Example Bug 1546366
Code prod_comp_changed_with_priority.py

Close intermittent test failure bugs

Purpose Close intermittent test failure bugs which are P5s, not marked leave-open, and have not had a new failure in 21 days.
Action RESOLVE bug as INCOMPLETE with a comment explaining why the bot is doing this.
Example Bug 1577895
Code close_intermittents.py

Ask for a beta uplift request

Purpose Identify bugs where a patch fixed a bug in nightly and beta is marked as affected.
Action Needinfo the assignee to ask it's worth making an uplift request.
Example Bug 1620434
Code uplift_beta.py

Fuzzing bisection without regressed_by

Purpose Identify bugs which contain a bisection made by fuzzing tools and an empty regressed_by, probably people forgot to set the field.
Action The bug assignee is needinfoed to ask to fill regressed_by when it's possible.
Example Bug 1683535
Code fuzzing_bisection_without_regressed_by.py

Unassign inactive bugs with the good-first-bug keyword

Purpose Identify inactive good first bugs, to free them up for other contributors.
Action Reset the assignee and status fields and post a comment.
Code good_first_bug_unassign_inactive.py

Bugs with needinfo requests on inactive people

Purpose Identify bugs that have pending needinfo on inactive users.
Action Depending on the bug, redirect the needinfo to the triage owner, cancel the needinfo, or close the bug.
Code inactive_ni_pending.py

Bugs with top-crash signatures

Purpose Identify bugs that are missing topcrash or topcrash-startup keywords
Action Add the missing keyword and needinfo to suggest increasing severity in case of a low severity
Code topcrash_add_keyword.py


Without autofix

Feature vs regression

Purpose Fix inconsistency in bugs with both the regression and feature keywords set
Action No action yet
Code feature_regression.py

Inactive bugs with the leave-open keyword set

Purpose Help identify dead/inactive bugs
Action Needinfo the triage owner if a bug is inactive but has the leave-open keyword set
Example Bug 1367072
Code leave_open_no_activity.py

Inactive Meta bugs

Purpose Help identify dead/inactive bugs
Action Needinfo the triage owner if a meta bug has no activity and no dependencies set
Code meta_no_deps_no_activity.py

Low-severity bug but tracked by a release manager

Purpose Identify mismatch in metadata, a tracked bug should not have a severity lower than normal
Action No action yet
Code mismatch-priority-tracking.py

Alert for lack of feedback in a bug

Purpose Increase reaction time on bugs prioritized by upper management or release managers
Action If a bug as an unanswered NeedInfo request from a release manager or a director, send a warning email
Code ni_from_manager.py

Bugs with only one or two words in the summary

Purpose Make sure the bug is actually useful, a two-words summary often indicates a poor quality bug report
Action No action yet
Example Bug 1512823
Code one_two_word_summary.py

Remind developers about tracked bugs

Purpose Make sure that bugs tracked for the next release are addressed
Action No action yet
Code query_creator.py

Reporter not answering to Needinfo request

Purpose identify bugs stalled because we need more information fron the reporter to reproduce it
Action No action yet
Code reporter_with_ni.py

Top crashers with low severity

Purpose Consistency and help getting traction on top-crash bugs
Action Needinfo the assignee or the triage owner if not assigned yet
Example Bug 1471692
Code topcrash_bad_severity.py

Identify tracked bugs with a NeedInfo request

Purpose Make sure that bugs tracked for a release or nominated for tracking which also have a NeedInfo request do not get stuck
Action Send an email
Code tracked_needinfo.py

Tracked bugs untouched for a week

Purpose Identify important bugs for a release which are not being acted upon
Action Send an email
Code tracking.py

Regressed in upcoming release

Purpose Identify potential regression
Action Send an email with the list of bugs marked as non affecting a release but affecting the next one
Code unaffected_affected_no_reg.py

Identify unlanded uplifts to Beta and ESR

Purpose Make sure that we ship with the bugs that we need
Action Send an email wih the list of bugs with uplift requests not landed on the affected branch
Example Bug 1509394
Code unlanded.py

Bugs with high severity in Firefox::Untriaged

Purpose Identify potentially important issues left untriaged
Action No action yet
Code untriage_important_sev.py

Version set but not status_firefox

Purpose The Version value is set automatically by Bugzilla on landing a patch but not the status_firefoxXX
Action Send an email
Code version_affected.py

Check release dates on the Wiki

Purpose Verify the consistency of our release dates on wiki.mozilla.org as we use them in automation
Action Send an email
Code ../next_release.py

Information about bugs landed during Soft Code Freeze

Purpose List fixed bug with patches which landed in mozilla-central during the soft freeze week. The listing includes patch statistics.
Action Send an email
Code code_freeze_week.py

Hightlight Fixed bugs in nightly we may want to uplift

Purpose Identify potentially upliftable bugs.
Action Send an email with the recent fixes, the affected branches and metadata for prioritization
Code missed_uplifts.py

New user with a Needinfo request

Purpose Help identify potentially unactionnable bugs per lack of information
Action Send an email
Code newbie_with_ni.py

Assignee is inactive

Purpose Help identify bugs that are assigned to inactive accounts
Action Reset the assignee, and if the bug has high priority or high severity, needinfo the triage owner
Code assignee_no_login.py

Bugs with inconsistent severity flags

Purpose Make sure that bugs severity is consistent with the accessibility severity on the Whiteboard
Action Needinfo the assignee or the triage owner if not assigned yet
Code severity_inconsistency.py

Regression bugs where regressor author is not involved

Purpose Highlight regressions to people who caused them
Action Needinfo the assignee of the bug that caused the regression
Code needinfo_regression_author.py

Bugs with high security keywords which are set to low severity

Purpose Identify bugs whose severity field is set to S3 or S4 and at the same time have sec-high or sec-critical keywords
Action Needinfo to propose increasing the severity
Code severity_high_security.py

Low severity bugs with tracking status

Purpose Suggest increasing the severity for bugs that are marked as blocking or are tracked for nightly, beta, or release
Action Needinfo the assignee or the triage owner if not assigned yet
Code severity_tracked.py

Bugs with P1 WebCompat priority and severity set to low

Purpose Consistency and getting traction on important web compatibility bugs
Action Needinfo the assignee or the triage owner if not assigned yet
Code severity_high_compat_priority.py

Automatically confirm bugs that have an affected Firefox version flag

Purpose Fix inconsistency in the status of unconfirmed bugs
Action Confirm bugs with affected Firefox version flags by changing the status to "NEW"
Code affected_flag_confirm.py

Automatically confirm bugs that have a crash signature

Purpose Fix inconsistency in the status of unconfirmed bugs
Action Confirm bugs with crash signatures by changing the status to "NEW"
Code crash_signature_confirm.py

Bugs with patches after being closed

Purpose Identify bugs that receive patches after being closed
Action Comment on the bug and email release managers
Code patch_closed_bug.py

Bugs with underestimated severity levels

Purpose Identify bugs whose severity could be underestimated
Action Needinfo the assignee or the triage owner if not assigned yet
Code severity_underestimated.py

Components with triage owner need to be assigned

Purpose Identify components whose triage owners are unassigned, disabled, or inactive
Action Nag managers to assign triage owners
Code vacant_triage_owner.py

Tracked bugs that need attention

Purpose Notify about tracked bugs with no assignee, low severity, or low priority
Action Needinfo the team manager and fallback on the triage owner if we have no team manager defined in our config
Code tracked_attention.py

Bugs with inactive patch reviewers

Purpose Unblock bugs by identifying patches that are waiting for review from or unavailable reviewers
Action Needinfo patch authors to find active reviewers
Code inactive_reviewer.py

Fuzz blocker bugs

Purpose Bring attention to bugs that prevent fuzzing from making progress
Action Send weekly reminder emails and suggest increasing the severity when it is low.
Code fuzz_blockers.py