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| [+] Inbox | | |||
| [+] Drafts | | |||
| [+] Starred | | |||
| [+] Sent Mail | | |||
| [+] Junk | | |||
| | | |||
| .................... | | |||
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</pre> | |||
== Returned Mail == | |||
Postmaster bounce mail is problematic for many people. The language that the Postmaster uses is difficult to understand and often it's not translated at all for the user viewing it. | |||
At a minimum we should be providing an interface that removes Postmaster mail from the Inbox and allows it a special view all on it's own. This can allow us to help people in resending the message or understanding why it wasn't delivered. | |||
Returned mail always appears new until it is deleted, ignored or resent. There is not read / unread state for returned mail. | |||
<pre> | |||
+--------------------------+ | |||
| [+] Inbox | | |||
| [+] Drafts | | |||
| [+] Starred | | |||
| [+] *Returned Mail (2)* | | |||
| [+] Sent Mail | | |||
| [+] Junk | | |||
| | | |||
| ........................ | | |||
+--------------------------+ | |||
</pre> | |||
Because there isn't always returned mail it makes the most sense to remove the mailbox item once a person has dealt with the returned mail. | |||
In the returned mail list view we give options for resending, ignoring, or deleting returned mail. Once a person has removed the mail from the list view we can then remove the returned mail mailbox. | |||
The removal of the mailbox is handled in stages, first showing that the situation has been handled by setting a zero count and normal font weight. | |||
<pre> | |||
+----------------------+ | |||
| [+] Inbox | | |||
| [+] Drafts | | |||
| [+] Starred | | |||
| [+] Returned Mail | | |||
| [+] Sent Mail | | |||
| [+] Junk | | |||
| | | |||
| .................... | | |||
+----------------------+ | |||
</pre> | |||
Then we remove the mailbox from the list completely. A person can find these messages in future searches or in the [[Thunderbird:Activity Manager]] interface. | |||
<pre> | <pre> | ||