= Guidelines on escalating build farm events to Release Engineering and the MOC =
If an issue appears "global" -- outside of what RelEng can control like ftp.m.o or hg.m.o being down -- then going directly to the MOC can save a lot of time -- especially during off hours. The MOC can be reached either in irc #moc, or at moc@mozilla.com. The MOC knows how to contact and escalate any issue.
If it's something RelEng can handle (or you also want them to be aware), here's the escalation path: