Sheriffing/How To/Escalate

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Guidelines on escalating outages


Escalate infrastructure / issues with the continuous integration (CI) in #ci on IRC. Request list of best suited contacts from Aryx.

Other signs of a global issue include:

  • you see nagios alerts for the issue in #sysadmins
  • there's already a status ( (but still let MOC know it's tree-impacting)

Releng and Ciduty

If it's something RelEng can handle (or you also want them to be aware), here's the escalation path: