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CIDuty/How To/Troubleshoot Hardware: Difference between revisions
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CIDuty/How To/Troubleshoot Hardware (view source)
Revision as of 01:58, 30 April 2019
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If we cannot ssh into OSX nodes, we can try to restart them from Taskcluster.<br /> | If we cannot ssh into OSX nodes, we can try to restart them from Taskcluster.<br /> | ||
But if they are not visible in the Taskcluster worker explorer, then you can create them using this version of [[CIDuty/How_To/QuarantineMultipleInstances|quarantine script]] that will add/define a worker if it is missing. | But if they are not visible in the Taskcluster worker explorer, then you can create them using this version of [[CIDuty/How_To/QuarantineMultipleInstances|quarantine script]] that will add/define a worker if it is missing.<br /> | ||
After setting up the taskcluster cli and script run the following command : e.g. :<code>python quarantine_tc.py --enable -p releng-hardware -w gecko-t-osx-1010 -g mdc2 t-yosemite-r7-449</code> | After setting up the taskcluster cli and script run the following command : e.g. :<code>python quarantine_tc.py --enable -p releng-hardware -w gecko-t-osx-1010 -g mdc2 t-yosemite-r7-449</code><br /> | ||
After the steps above the worker explorer will show the machine and you can reboot it from there, using roller<br /> | After the steps above the worker explorer will show the machine and you can reboot it from there, using roller<br /> | ||
If the issue is not fixed ( the machine does not take jobs and SSH is still not working ), create a bug for RelOps to physically reboot and reimage/netboot the machines.<br /> | If the issue is not fixed ( the machine does not take jobs and SSH is still not working ), create a bug for RelOps to physically reboot and reimage/netboot the machines.<br /> | ||
The Automatic Bug Generator will create a bug for RelOps if the restart fails. | The Automatic Bug Generator will create a bug for RelOps if the restart fails. | ||
===== No video on all cartridges from a chassis ===== | ===== No video on all cartridges from a chassis ===== | ||