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edits
Labs/Ubiquity/Usability/Usability Testing/Fall 08 1.2 Tests/Tester 11: Difference between revisions
Labs/Ubiquity/Usability/Usability Testing/Fall 08 1.2 Tests/Tester 11 (view source)
Revision as of 00:18, 3 January 2009
, 3 January 2009no edit summary
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<video type="viddler" id="8a013d38" width="640" height="442" desc="2x Video [http://www.viddler.com/player/8a013d38/ Full screen hack]" frame="true" position="center"/> | <video type="viddler" id="8a013d38" width="640" height="442" desc="2x Video [http://www.viddler.com/player/8a013d38/ Full screen hack]" frame="true" position="center"/> | ||
== Dicovery == | === Dicovery === | ||
* givesup 0:58 S3 | * givesup 0:58 S3 | ||
* givesup 2:20 S3 | * givesup 2:20 S3 | ||
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* TriesJustTyping 7:48 | * TriesJustTyping 7:48 | ||
* skipshotkeyinfo 7:48 S3 | * skipshotkeyinfo 7:48 S3 | ||
=== Qualitative Summary === | ==== Qualitative Summary ==== | ||
Tester is was unable to find ubiquity on her own and lacks correct understanding of what ubiquity is. Facilitator leads user in answer about why she thought she needed to return to wiki to use Ubiquity. | Tester is was unable to find ubiquity on her own and lacks correct understanding of what ubiquity is. Facilitator leads user in answer about why she thought she needed to return to wiki to use Ubiquity. | ||
== Learnability == | === Learnability === | ||
* helppagelookshard 1:07 S2 | * helppagelookshard 1:07 S2 | ||
* videowon'tload 1:16 S2 | * videowon'tload 1:16 S2 | ||
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* TriesJustTyping 7:48 | * TriesJustTyping 7:48 | ||
* facilitatordemonstrates 8:16 | * facilitatordemonstrates 8:16 | ||
=== Qualitative Summary === | ==== Qualitative Summary ==== | ||
Tester would not look for help on her own, she often skipped past relevant information, and the help system itself was both intimidating and confusing. The Faciliator directed her through the wiki to the correct section and she still skipped the necessary information. | Tester would not look for help on her own, she often skipped past relevant information, and the help system itself was both intimidating and confusing. The Faciliator directed her through the wiki to the correct section and she still skipped the necessary information. | ||
== Mental Model == | === Mental Model === | ||
* ResultsInnewtabconfusion 4:07 | * ResultsInnewtabconfusion 4:07 | ||
=== Qualitative Summary === | ==== Qualitative Summary ==== | ||
Tester would not look for help on her own, she often skipped past relevant information, and the help system itself was both intimidating and confusing. The Faciliator directed her through the wiki to the correct section and she still skipped the necessary information. | Tester would not look for help on her own, she often skipped past relevant information, and the help system itself was both intimidating and confusing. The Faciliator directed her through the wiki to the correct section and she still skipped the necessary information. | ||
== Commands == | === Commands === | ||
* email- 3:25 | * email- 3:25 | ||
* wiki+ 3:34 | * wiki+ 3:34 | ||
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* maps+ 10:45 | * maps+ 10:45 | ||
* weather+ 9:52 | * weather+ 9:52 | ||
=== Qualitative Summary === | ==== Qualitative Summary ==== | ||
Email command seems to not match mental model of sending email. This tester wanted to just type in their Comcast email address URL instead of a command. | Email command seems to not match mental model of sending email. This tester wanted to just type in their Comcast email address URL instead of a command. | ||
== Feedback == | === Feedback === | ||
* likesthatit'sfaster 9:57 | * likesthatit'sfaster 9:57 | ||