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Platform/Layout/Triage: Difference between revisions
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→How To Triage: Update how to triage
(First draft of triage page) |
(→How To Triage: Update how to triage) |
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Otherwise, if you can reproduce the bug: | Otherwise, if you can reproduce the bug: | ||
# Change its status from | # Change its status from <code>UNCONFIRMED</code> to <code>NEW</code>. | ||
# Set the severity of the bug using the guidance on severity listed below. | # Set the severity of the bug using the guidance on severity listed below. | ||
# Preferably, provide a brief comment as to why you believe the bug meets the criteria of the severity you are setting. | # Preferably, provide a brief comment as to why you believe the bug meets the criteria of the severity you are setting. | ||
If you cannot reproduce the bug: | If you cannot reproduce the bug: | ||
* Do not set the severity until the bug can be reproduced. Leave it in | * Do not set the severity until the bug can be reproduced. Leave it in <code>UNCONFIRMED</code> status. | ||
* Consider asking the reporter for more information or a reduced test case if possible. (Make sure you need-info the reporter as part of your comment.) | * Consider asking the reporter for more information or a reduced test case if possible. (Make sure you need-info the reporter as part of your comment.) | ||
* Consider asking others more familiar with the affected component to try and reproduce. | * Consider asking others more familiar with the affected component to try and reproduce. | ||