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CA/e-commerce-monitoring Issues

58 bytes added, 5 June
m
Failure to follow incident report requirements: Added sentence
https://bugzilla.mozilla.org/show_bug.cgi?id=1893546
This bug was opened to record ECM’s delayed responses, inadequate incident reporting, and overall non-compliance with reporting requirements. The root causes for these failures appear to include , but not be limited to, inadequate staffing and management changes. Some of the [Note: ECM claims that it will take action items to remediate these issues were to include: increased by increasing staffing, improved improving monitoring and alerting tools and other technological enhancements to assist staff with incident reporting, and providing additional training and reviews to improve , and improving overall compliance and operational practices, but there is doubt due to a lack of detail concerning the timely and effective implementation of such actions.]
'''Issues:''' Incident Reporting; Incident Handling; Insufficient Staffing
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