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Matrix:FAQ: Difference between revisions
→Matrix pesky red shield / account stuck / cannot verify a second "device": fun with images
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== Frequently Asked Questions == | == Frequently Asked Questions == | ||
=== Matrix pesky red shield / account stuck / cannot verify a second "device" === | === Matrix pesky red shield / account stuck / cannot verify a second "device" === | ||
==== Steps to reproduce ==== | |||
# You login into chat.mozilla.org with a "device", let's call it "device 1" e.g. Firefox release on your Mozilla work laptop (where a [https://spec.matrix.org/latest/#devices device] is every app where you login to Matrix. So the Element app on iOS is a "device". chat.mozilla.org on Firefox release on your desktop is another device, chat.mozilla.org on Firefox nightly is yet another device, chat.mozilla.org on Safari on your iPad is yet another device, etc). And you save your Matrix security key. All is good :-) | |||
# You login to chat.mozilla.org with another device, let's call it "device 2" e.g. Firefox Release on your personal laptop. You see a dialogue to verify your session: | |||
# [[File:Verify_this_session.png|text-top|x50px|verify your session dialogue]] | |||
# You then click "Later" instead of verifying your session | |||
=== I cannot connect to Matrix after changing my Mozilla Account primary email address === | === I cannot connect to Matrix after changing my Mozilla Account primary email address === | ||