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In early 2009, we developed a set of [[Foundation:Planning:2009OpsPlan|operational goals and priorities]] to guide the work of the Mozilla Foundation team. The top level goals included: | In early 2009, we developed a set of [[Foundation:Planning:2009OpsPlan|operational goals and priorities]] to guide the work of the Mozilla Foundation team. The top level goals included: | ||
*'''Communications:''' Develop clearer messages and better systems to explain Mozilla's open web mission to a broad public. | *1.'''Communications:''' Develop clearer messages and better systems to explain Mozilla's open web mission to a broad public. | ||
*'''Community:''' Work with other Mozilla organizations to strengthen and grow the Mozilla community, especially in key geographies. | *2.'''Community:''' Work with other Mozilla organizations to strengthen and grow the Mozilla community, especially in key geographies. | ||
*'''Programs:''' Develop a small handful of programs that go beyond software as a way to promote Mozilla's mission (e.g. education). | *3.'''Programs:''' Develop a small handful of programs that go beyond software as a way to promote Mozilla's mission (e.g. education). | ||
*'''Organization:'''Consolidate and strengthen the Foundation team, and develop a long term vision that clarifies the Foundation's role within Mozilla. | *4.'''Organization:'''Consolidate and strengthen the Foundation team, and develop a long term vision that clarifies the Foundation's role within Mozilla. | ||
The following notes '''review achievements and learning''' related to these goals. They also outline next steps for 2010, if any. Notes for each goal and priority are written in italics. | The following notes '''review achievements and learning''' related to these goals. They also outline next steps for 2010, if any. Notes for each goal and priority are written in italics. | ||
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''See also 2009 status reports: [http://commonspace.wordpress.com/2009/01/19/whats-up-w-mofo-january-update/ Jan] | [http://commonspace.wordpress.com/2009/02/13/february-update/ Feb] | [http://commonspace.wordpress.com/2009/03/20/whats-up-w-mofo-march-update/ March] | [http://commonspace.wordpress.com/2009/05/20/whats-up-w-mofo-may-update/ May] | [http://commonspace.wordpress.com/2009/07/17/whats-up-w-mozfdn-july-update/ July] | [http://commonspace.wordpress.com/2009/09/11/whats-up-w-mozfdn-september-update/ Sept] | [http://commonspace.wordpress.com/2009/11/20/november2009updat/ Nov]'' | ''See also 2009 status reports: [http://commonspace.wordpress.com/2009/01/19/whats-up-w-mofo-january-update/ Jan] | [http://commonspace.wordpress.com/2009/02/13/february-update/ Feb] | [http://commonspace.wordpress.com/2009/03/20/whats-up-w-mofo-march-update/ March] | [http://commonspace.wordpress.com/2009/05/20/whats-up-w-mofo-may-update/ May] | [http://commonspace.wordpress.com/2009/07/17/whats-up-w-mozfdn-july-update/ July] | [http://commonspace.wordpress.com/2009/09/11/whats-up-w-mozfdn-september-update/ Sept] | [http://commonspace.wordpress.com/2009/11/20/november2009updat/ Nov]'' | ||
=== | === Communications === | ||
'''Develop clearer messages and better systems to explain Mozilla's open web mission to a broad public.''' ''(goal)'' | '''1. Develop clearer messages and better systems to explain Mozilla's open web mission to a broad public.''' ''(goal)'' | ||
'''''Overall reflections:''''' | '''''Overall reflections:''''' | ||
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*''More importantly: more people became engaged in discussions around telling our story. This happened both online and at Mozilla face to face meetings.'' | *''More importantly: more people became engaged in discussions around telling our story. This happened both online and at Mozilla face to face meetings.'' | ||
*''One downside: all the conversation about Mozilla's mission and story have left some people confused. At a recent meeting someone asked: which version of our mission should I be using?'' | *''One downside: all the conversation about Mozilla's mission and story have left some people confused. At a recent meeting someone asked: which version of our mission should I be using?'' | ||
*''Our online presence doesn't help with this. There are still many confusing overlaps and | *''Our online presence doesn't help with this. There are still many confusing overlaps and inconsistencies between our web sites, especially mozilla.org and mozilla.com.'' | ||
*''During 2010, we need to loop back and refine. Mostly this is a matter of writing and reorganizing web content, and clarifying which messages are the main ones to use.'' | *''During 2010, we need to loop back and refine. Mostly this is a matter of writing and reorganizing web content, and clarifying which messages are the main ones to use.'' | ||
'''''Review of specific priorities:''''' | '''''Review of specific priorities:''''' | ||
1a. '''Redesign www.mozilla.org''' to better communicate Mozilla's mission and provide an entry point into the Mozilla community. | |||
*''Completed in xx, 2009. New design plus perception that 'something is happening' have put mozilla.org back on radar as community resource. Also, good foundation for future work on fundraising.'' | *''Completed in xx, 2009. New design plus perception that 'something is happening' have put mozilla.org back on radar as community resource. Also, good foundation for future work on fundraising.'' | ||
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*''2010 focus: compelling new content on Mozilla mission, overlaps with mozilla.com eliminated and key pages localized into at least five languages.'' | *''2010 focus: compelling new content on Mozilla mission, overlaps with mozilla.com eliminated and key pages localized into at least five languages.'' | ||
1b. Update '''communications materials and web sites''' to better educate and excite the public about the Open Internet. | |||
*''Defined a more unified approach to using Mozilla's brand across the community. Updated touchstone communication materials such as boilerplate blurb describing Mozilla.'' | *''Defined a more unified approach to using Mozilla's brand across the community. Updated touchstone communication materials such as boilerplate blurb describing Mozilla.'' | ||
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*''2010 focus: add stuff related to Chelsea's goals, also Mozilla style guide'' | *''2010 focus: add stuff related to Chelsea's goals, also Mozilla style guide'' | ||
1c. Explain and promote '''Mozilla's hybrid organizational model''', making the link between our mission and how we are organized. | |||
*''Achievements: Organized 'hybrid summit' in Mountain View plus wrote a ''[http://commonspace.wordpress.com/2009/04/23/what-is-a-hybrid-organization/ ''series''][http://commonspace.wordpress.com/2009/05/12/whyhybrid-orgsmatter/ ''of''][http://commonspace.wordpress.com/2009/05/07/hybridoldnew/ ''blog''][http://commonspace.wordpress.com/2009/05/20/hybridchalleges/ ''postings'']''on the topic.'' Establish Mozilla as a thought leader amongst other hybrid orgs. | *''Achievements: Organized 'hybrid summit' in Mountain View plus wrote a ''[http://commonspace.wordpress.com/2009/04/23/what-is-a-hybrid-organization/ ''series''][http://commonspace.wordpress.com/2009/05/12/whyhybrid-orgsmatter/ ''of''][http://commonspace.wordpress.com/2009/05/07/hybridoldnew/ ''blog''][http://commonspace.wordpress.com/2009/05/20/hybridchalleges/ ''postings'']''on the topic.'' Establish Mozilla as a thought leader amongst other hybrid orgs. | ||
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*''2010 focus: Nothing formal. Mark (and Mitchell?) may do some lightweight writing and speaking on the topic.'' | *''2010 focus: Nothing formal. Mark (and Mitchell?) may do some lightweight writing and speaking on the topic.'' | ||
1d. Develop a '''fundraising and engagement program''' with an aim to getting more people involved in Mozilla. | |||
*''Hired fundraising and engagement manager mid-summer. Small campaign experiments in fall with One Web Day and Mozilla Service Week. Mozilla Parks campaign plus extensive planning and infrastructure development in November and December.'' | *''Hired fundraising and engagement manager mid-summer. Small campaign experiments in fall with One Web Day and Mozilla Service Week. Mozilla Parks campaign plus extensive planning and infrastructure development in November and December.'' | ||
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=== Community === | === Community === | ||
'''Work with the Mozilla Corporation and Mozilla Messaging to strengthen and grow the Mozilla community, especially in key geographies.''' ''(goal)'' | '''2. Work with the Mozilla Corporation and Mozilla Messaging to strengthen and grow the Mozilla community, especially in key geographies.''' ''(goal)'' | ||
'''Overall reflections:''' | '''Overall reflections:''' | ||
*''We spent the first half of the year | *''We spent the first half of the year struggling with this 'community support and growth' role. It was hard to determine what was most important and who could tackle what.'' | ||
*''Things took a turn for the better mid-year when Gerv Markham returned to full time work at the foundation. He made progress both on community governance and Bugzilla innovation.'' | *''Things took a turn for the better mid-year when Gerv Markham returned to full time work at the foundation. He made progress both on community governance and Bugzilla innovation.'' | ||
*''The key to doing well in this role in future will be effectively engaging the Mozilla community around the questions: where can we help most? and where can we add the most value?'' | *''The key to doing well in this role in future will be effectively engaging the Mozilla community around the questions: where can we help most? and where can we add the most value?'' | ||
*''For 2010, we've reframed this work -- plus some of our storytelling efforts above -- under that banner 'Mozilla Core'. Key objectives include growing the existing community, helping community members be more productive and further refining the Mozilla story.'' | *''For 2010, we've reframed this work -- plus some of our storytelling efforts above -- under that banner 'Mozilla Core'. Key objectives include growing the existing community, helping community members be more productive and further refining the Mozilla story.'' | ||
''Also (need to integrate):'' | ''Also (need to integrate):'' | ||
*''Ran a pilot effort to improve how we're bringing people in to the Mozilla community. The effort was initially focused on contributions to the www.mozilla.org site, but has recently started to expand to cover more projects across the community.'' | *''Ran a pilot effort to improve how we're bringing people in to the Mozilla community. The effort was initially focused on contributions to the www.mozilla.org site, but has recently started to expand to cover more projects across the community.'' | ||
*''Resolved several long-standing governance issues, including moving to the new Committer's Agreement, commit access changes, dormant accounts policy.'' | *''Resolved several long-standing governance issues, including moving to the new Committer's Agreement, commit access changes, dormant accounts policy.'' | ||
'''''Specific priorities:''''' | '''''Specific priorities:''''' | ||
2a. Work with others across Mozilla to pilot '''Mozilla Service Week''' as a method of creating new ways for people to be involved in Mozilla. | |||
*''Service Week produced mixed results. 10,000 hours were 'donated', but only after significant organizing effort. Some community members were confused by the initiative.'' | *''Service Week produced mixed results. 10,000 hours were 'donated', but only after significant organizing effort. Some community members were confused by the initiative.'' | ||
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*''2010 focus: use Drumbeat to get new people involved in Mozilla. Focus on the open internet as our core 'cause'. '' | *''2010 focus: use Drumbeat to get new people involved in Mozilla. Focus on the open internet as our core 'cause'. '' | ||
2b. Make it easier for community members to organize '''small local events like MozCamps''' that allow more people to find out about and get involved in Mozilla. | |||
*''Ran a few small experiments, mostly in Europe. Some were dedicated Mozilla events (e.g. MozCamp Utrecht) while others were shared events with other groups (e.g. open source meetups in Munich).'' | *''Ran a few small experiments, mostly in Europe. Some were dedicated Mozilla events (e.g. MozCamp Utrecht) while others were shared events with other groups (e.g. open source meetups in Munich).'' | ||
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*''2010 focus: efforts to build a ground game through small events has moved to Drumbeat, with a significant focus on 'piggybacking' on existing events like BarCamps and Ignites.'' | *''2010 focus: efforts to build a ground game through small events has moved to Drumbeat, with a significant focus on 'piggybacking' on existing events like BarCamps and Ignites.'' | ||
2c. Grow and connect the community of organizations involved in the '''Powered by Mozilla''' program. | |||
*''Dropped this as a priority mid-year. No plans to pick up for 2010.'' | *''Dropped this as a priority mid-year. No plans to pick up for 2010.'' | ||
2d. Collaborate with others to develop a set of '''Mozilla community metrics''', and find a way to regularly sample and draw insights from metrics data. | |||
*''Dropped this priority mid-year. May pick up some aspects in relation to mozilla.org work in 2010, but not a major focus on its own.'' | *''Dropped this priority mid-year. May pick up some aspects in relation to mozilla.org work in 2010, but not a major focus on its own.'' | ||
2e. Help '''strengthen the Bugzilla community''' by aiding in the development of a sustainability plan, promoting innovation and contributing to useful features. | |||
*''Focused on two activities: developing a Bugzilla API as a way to promote innovation and working with Bugzilla community leads to develop a fundraising plan. Both are near | *''Focused on two activities: developing a Bugzilla API as a way to promote innovation and working with Bugzilla community leads to develop a fundraising plan. Both are near completion.'' | ||
*''Learning: Bugzilla API well received and is resulting in people coming up with new Bugzilla hacks. However, not clear how much MoFo should focus on core community technology infrastructure of this nature. Fundraising plan hard to agree on but is now 90% complete.'' | *''Learning: Bugzilla API well received and is resulting in people coming up with new Bugzilla hacks. However, not clear how much MoFo should focus on core community technology infrastructure of this nature. Fundraising plan hard to agree on but is now 90% complete.'' | ||
*''2010 focus: promote Bugzilla API use, and move on. Roll out fundraising plan. Assess whether it is working mid-year.'' | *''2010 focus: promote Bugzilla API use, and move on. Roll out fundraising plan. Assess whether it is working mid-year.'' | ||
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=== Programs === | === Programs === | ||
'''Develop a small handful of programs that go beyond software as a way to promote Mozilla's mission.''' ''(goal)'' | '''3. Develop a small handful of programs that go beyond software as a way to promote Mozilla's mission.''' ''(goal)'' | ||
'''Overall reflections:''' | '''Overall reflections:''' | ||
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'''''Specific priorities:''''' | '''''Specific priorities:''''' | ||
3a. Develop a '''Mozilla Education program''', including an effort to expand the impact of the Seneca / Mozilla course model. | |||
*''Transformed Seneca course into generalized approach to 'teaching with Mozilla' at any college or university. Grew partnership with single institution (Seneca) into program that works with x universities and y students in z countries.'' | *''Transformed Seneca course into generalized approach to 'teaching with Mozilla' at any college or university. Grew partnership with single institution (Seneca) into program that works with x universities and y students in z countries.'' | ||
*''Learning: the Seneca teaching method is an effective way to both promote Mozilla's software development approach and attract new contributors to the project. While modest in scope, this is incredibly valuable. It does not, however, lend itself to being MoFo's 'big new program' as it is intimately tied into Mozilla's core software and technology development efforts. See also: Frank Hecker's [https://wiki.mozilla.org/Education/ProgressReport2009 detailed assessment of Mozilla Education in 2009].'' | *''Learning: the Seneca teaching method is an effective way to both promote Mozilla's software development approach and attract new contributors to the project. While modest in scope, this is incredibly valuable. It does not, however, lend itself to being MoFo's 'big new program' as it is intimately tied into Mozilla's core software and technology development efforts. See also: Frank Hecker's [https://wiki.mozilla.org/Education/ProgressReport2009 detailed assessment of Mozilla Education in 2009].'' | ||
*''2010 focus: mainstream the expanded Mozilla Education program as a way to bring in new | *''2010 focus: mainstream the expanded Mozilla Education program as a way to bring in new contributors to Mozilla. Operate either as part of Mozilla Core programs at the foundation or find way to support from MoCo. Also, leverage relationships and learning about working w/ universities in Drumbeat activities that focus on education.'' | ||
''Integrate following from Frank's notes:'' | ''Integrate following from Frank's notes:'' | ||
*''Besides the original Seneca courses, there are also official Mozilla-related courses being taught in Europe and Asia, including the ''[http://mozilla.libresoft.es/ ''Madrid Mozilla Technology Course'']''at Universidad Rey Juan Carlos, the ''[http://comete.info.univ-evry.fr/ ''Course on Mozilla Education and Technology'']''at the University of Evry in France, and an upcoming class at ''[http://www.sjce.ac.in/ ''Sri Jayachamarajendra College of Engineering'']''in India. Overall there are over a dozen professors on four continents who have incorporated Mozilla-related topics in their courses or are contemplating doing so.'' | *''Besides the original Seneca courses, there are also official Mozilla-related courses being taught in Europe and Asia, including the ''[http://mozilla.libresoft.es/ ''Madrid Mozilla Technology Course'']''at Universidad Rey Juan Carlos, the ''[http://comete.info.univ-evry.fr/ ''Course on Mozilla Education and Technology'']''at the University of Evry in France, and an upcoming class at ''[http://www.sjce.ac.in/ ''Sri Jayachamarajendra College of Engineering'']''in India. Overall there are over a dozen professors on four continents who have incorporated Mozilla-related topics in their courses or are contemplating doing so.'' | ||
*''We tried to revamp and upgrade the ''[[Education|''Mozilla Education web site'']]''during the summer of 2009; this effort produced several improvements but did not meet all of the original goals we had for the project.'' | *''We tried to revamp and upgrade the ''[[Education|''Mozilla Education web site'']]''during the summer of 2009; this effort produced several improvements but did not meet all of the original goals we had for the project.'' | ||
3b. Refine Mozilla's '''accessibility strategy''' to focus on ubiquitous zero-cost accessibility for Firefox and Thunderbird, accessible innovation and design in Mozilla, integration of accessibility into standard web development tools. | |||
*''Developed and rolled out ''[https://wiki.mozilla.org/Accessibility/Strategy ''Mozilla-wide accessibility strategy'']''. Made progress on (x, y and z)'' | *''Developed and rolled out ''[https://wiki.mozilla.org/Accessibility/Strategy ''Mozilla-wide accessibility strategy'']''. Made progress on (x, y and z)'' | ||
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*''2010 focus: discuss w/ Marco and Bolter'' | *''2010 focus: discuss w/ Marco and Bolter'' | ||
''Integrate from Frank's notes:'' | ''Integrate from Frank's notes:'' | ||
*''We now have a clearly defined ''[[Accessibility/Strategy|''accessibility strategy'']]''by which to judge future grant requests.'' | *''We now have a clearly defined ''[[Accessibility/Strategy|''accessibility strategy'']]''by which to judge future grant requests.'' | ||
*''However our overall level of accessibility-related activities at the Foundation has fallen off in 2009. This is due at least partly to our having achieved many of the original goals of the program, and also due to many accessibility-related activities being brought "in-house" as a result of the hiring of an accessibility team at the Mozilla Corporation.'' | *''However our overall level of accessibility-related activities at the Foundation has fallen off in 2009. This is due at least partly to our having achieved many of the original goals of the program, and also due to many accessibility-related activities being brought "in-house" as a result of the hiring of an accessibility team at the Mozilla Corporation.'' | ||
3c. Pilot a small scale '''research program''' that builds networks of researchers who want to work on specific issues of broad interest to Mozilla and the Open Internet (e.g. security). | |||
*''Scoping and visioning efforts started in early 2009, but put on hold as it was difficult to find right approach.'' | *''Scoping and visioning efforts started in early 2009, but put on hold as it was difficult to find right approach.'' | ||
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=== Organization === | === Organization === | ||
'''Consolidate and strengthen the Foundation team and develop a long-term vision that clarifies the Foundation's role within Mozilla.''' ''(goal)'' | '''4. Consolidate and strengthen the Foundation team and develop a long-term vision that clarifies the Foundation's role within Mozilla.''' ''(goal)'' | ||
'''''Overall reflections:''''' | '''''Overall reflections:''''' | ||
*''Developed a clear plan for moving Mozilla Foundation forward: carry Mozilla flag as leading public benefit organization promoting an open internet; provide a governance and support structure for existing community efforts; find new ways for everyday internet users to productively participate as part of the Mozilla community. Plan in place for major new MoFo effort in coming years (Drumbeat).'' | *''Developed a clear plan for moving Mozilla Foundation forward: carry Mozilla flag as leading public benefit organization promoting an open internet; provide a governance and support structure for existing community efforts; find new ways for everyday internet users to productively participate as part of the Mozilla community. Plan in place for major new MoFo effort in coming years (Drumbeat).'' | ||
*''Started 2009 with with loose group of | *''Started 2009 with with loose group of individuals working on separate projects, ended with an effective team focused on clear and common shared goals.'' | ||
*''Also: build strong bridges to other Mozilla organizations. We're now regularly collaborating on topics of joint interest with people in MoCo and MoMo. This wasn't the case at the start of 2009.'' | *''Also: build strong bridges to other Mozilla organizations. We're now regularly collaborating on topics of joint interest with people in MoCo and MoMo. This wasn't the case at the start of 2009.'' | ||
*''Biggest | *''Biggest challenge has been learning how to work effectively with Mozilla IT, in part because the technical skills on our own team are so limited. We may want to add a tech / web person in 2010 to help address this.'' | ||
*''Also, streamlined finances and found cost savings. Did much more in 2009 than in 2008 while at the same time lower operating and program expenses by 15% ($1.8m in 2008 vs. $1.5m in 2009)'' | *''Also, streamlined finances and found cost savings. Did much more in 2009 than in 2008 while at the same time lower operating and program expenses by 15% ($1.8m in 2008 vs. $1.5m in 2009)'' | ||
'''''Specific priorities:''''' | '''''Specific priorities:''''' | ||
4a. Develop a long term '''vision and roadmap''' that clarifies the role of the Foundation within Mozilla. | |||
*''Primary Mozilla Foundation roles now clear: carry Mozilla flag as leading public benefit organization promoting an open internet; provide a governance and support structure for existing community efforts; find new ways for everyday internet users to productively participate as part of the Mozilla community. Plan in place for major new MoFo effort in coming years (Drumbeat).'' | *''Primary Mozilla Foundation roles now clear: carry Mozilla flag as leading public benefit organization promoting an open internet; provide a governance and support structure for existing community efforts; find new ways for everyday internet users to productively participate as part of the Mozilla community. Plan in place for major new MoFo effort in coming years (Drumbeat).'' | ||
*''Learning: while the primary place we can create impact is bringing the Mozilla story and community to more people, there is also a need to continue to play a role as steward and support system for Mozilla's traditional community. Balancing these two roles is hard, but essential. Finding out how to best strike this balance is one of our big | *''Learning: while the primary place we can create impact is bringing the Mozilla story and community to more people, there is also a need to continue to play a role as steward and support system for Mozilla's traditional community. Balancing these two roles is hard, but essential. Finding out how to best strike this balance is one of our big challenges for 2010.'' | ||
*''2010 focus: from a vision and planning perspective, the focus will be -> explain, execute and refine. Also, will participate in Mozilla-wide 2012 goals process.'' | *''2010 focus: from a vision and planning perspective, the focus will be -> explain, execute and refine. Also, will participate in Mozilla-wide 2012 goals process.'' | ||
4b. Build '''nimble, effective Mozilla Foundation team''', by clarifying roles and engaging in team building throughout 2009. | |||
*''Demonstrably more effective and focused team by end of 2009, with 50% new people. Poised to double size of team in 2010 in order to roll out Drumbeat.'' | *''Demonstrably more effective and focused team by end of 2009, with 50% new people. Poised to double size of team in 2010 in order to roll out Drumbeat.'' | ||
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*''2010 focus: finalize Mozilla Core roles and expand team for Drumbeat.'' | *''2010 focus: finalize Mozilla Core roles and expand team for Drumbeat.'' | ||
4c. Improve Mozilla's '''grant making process''' through better guidelines, coordination and information sharing. | |||
*''Established coordinated grant review and documentation system to support all Mozilla organizations. Added section of mozilla.org that publicly documents all grants that Mozilla has given.'' | *''Established coordinated grant review and documentation system to support all Mozilla organizations. Added section of mozilla.org that publicly documents all grants that Mozilla has given.'' | ||
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*''2010 focus: refine and assess the process established in 2009?'' | *''2010 focus: refine and assess the process established in 2009?'' | ||
''Integrate these notes from Frank:'' | ''Integrate these notes from Frank:'' | ||
*''We now have a Mozilla-internal process established to coordinate evaluation of and decisions about particular grant requests and to process and track approved grants, with participation from the Mozilla Foundation, Mozilla Corporation, and (to a more limited extent) Mozilla Europe and Mozilla Messaging.'' | *''We now have a Mozilla-internal process established to coordinate evaluation of and decisions about particular grant requests and to process and track approved grants, with participation from the Mozilla Foundation, Mozilla Corporation, and (to a more limited extent) Mozilla Europe and Mozilla Messaging.'' | ||
*''The 2008 Form 990 for the Mozilla Foundation will contain a complete and accurate accounting of Foundation grants for 2008 (albeit in a somewhat confusing IRS-dictated format).'' | *''The 2008 Form 990 for the Mozilla Foundation will contain a complete and accurate accounting of Foundation grants for 2008 (albeit in a somewhat confusing IRS-dictated format).'' | ||
*''We are still working on adding a comprehensive grants section to www.mozilla.org, including summary and detail reports on all Mozilla grants (beyond just the Foundation) and information intended for potential grant applicants.'' | *''We are still working on adding a comprehensive grants section to www.mozilla.org, including summary and detail reports on all Mozilla grants (beyond just the Foundation) and information intended for potential grant applicants.'' | ||
4d. Consolidate and improve '''organizational systems''', especially related to grant tracking, fundraising, and internal communications. | |||
*''Developed new fundraising database and grant tracking method (as above).'' | *''Developed new fundraising database and grant tracking method (as above).'' | ||
*''Learning: fundraising database has been harder to implement than we thought, in part because we're still learning how to work well with Mozilla IT team. Need to improve this in 2010.'' | *''Learning: fundraising database has been harder to implement than we thought, in part because we're still learning how to work well with Mozilla IT team. Need to improve this in 2010.'' | ||
*''2010 focus: final roll out of fundraising database is top priority for Q1 2010. Developing better approach to working with Mozilla IT also a priority. May hire webmaster / tech coordinator to improve this situation.'' | *''2010 focus: final roll out of fundraising database is top priority for Q1 2010. Developing better approach to working with Mozilla IT also a priority. May hire webmaster / tech coordinator to improve this situation.'' | ||