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Shutdown hangs, where Thunderbird is still running after shut down, are not all alike. | Shutdown hangs, where Thunderbird is still running after shut down, are not all alike. A list of steps to reproduce is helpful, which may require some experimentation on your part to develop, but is not always possible. Reporting how often you see the hang (always, rarely, etc) is important. Also, answers to the following easy questions helps identify the type of hang: | ||
# If the problem is | # If the problem is reproducible and you have extensions installed, does the hang happen with Thunderbird started in [http://kb.mozillazine.org/Safe_mode safe mode]? If it can't be reproduced in safe mode then the problem could be an extension and you should contact the extension author. | ||
#* does hang happen without calendar/lightning extension? ({{Bug|532435}}) | #* does hang happen without calendar/lightning extension? ({{Bug|532435}}) | ||
# cpu usage - is it high (pegged), zero, low, or other? | # cpu usage - is it high (pegged), zero, low, or other? | ||