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Support/Live Chat/Engineering Plan: Difference between revisions
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*Integrated "follow up in the forum" button to send the user to create a new forum thread that is linked to the chat. | *Integrated "follow up in the forum" button to send the user to create a new forum thread that is linked to the chat. | ||
**We are already doing this with the SUMO forum, but it needs to be re-implemented to support Kitsune and be more user-friendly. | **We are already doing this with the SUMO forum, but it needs to be re-implemented to support Kitsune and be more user-friendly. | ||
= Overall Chat Interface for Helper = | |||
[[image:Livechat-mockup9.png|thumbnail|right]] | |||
= User Stories = | = User Stories = | ||