Support/Q2HelpfulnessTests: Difference between revisions

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== Article tests==
== Article tests==
[http://sumo.graymattergravy.com/tests/article2.html This is first Article test]
=== Changing KB Article language ===
=== Changing KB Article language ===
The current KB articles do a good job of speaking directly to the user and answering their questions. We'd like to test what impact changes to the language of the article have. For this test we'll work on rewriting each article, making these changes:
The current KB articles do a good job of speaking directly to the user and answering their questions. We'd like to test what impact changes to the language of the article have. For this test we'll work on rewriting each article, making these changes:
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