Canmove, confirm
2,079
edits
Changes
m
Check the bugs below to see which fit your exact situation after After you go through the [[#Symptoms|Symptoms]] list above, check the bugs below to see which fit your exact situation. If none match your symptoms please [https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird file a new bug] and include the information gathered above in [[#Symptoms|Symptoms]]. Bugs typically do not get fixed quickly. So , so if a bug's status is still open (not marked fixedFIXED), then it probably isn't fixed, even if a new release has been issued.
* <strike>{{bug|524315}}</strike> shutdown hang, high cpu, no open imap connections, no ldap connections but has live, blocked ldap threads
no edit summary
If you close, shut down or exit Thunderbird (or Thunderbird stops on its own) and you see the Thunderbird '''process''' is running in MS-Windows task manager (taskmgr) or linux process status (ps), then you have a shutdown hang. Or perhaps you encountered a message that "Thunderbird is already running". The "already running" message can be a symptom that is not related to hangs, so it is essential that you check taskgmgr or ps to find thunderbird there; if you don't see thunderbird listed, then you do not have a hang.
There are several reported [[#Bugs|Bugs]], but please only comment in a bug, or report a new one, using and provide detailed information which you can obtain from the [[#Symptoms|Symptoms]] list below. In other words, just reporting or commenting that you see a hang is not useful - please support your report and comments with data.
= Symptoms =
= Bugs =
* [https://bugzilla.mozilla.org/buglist.cgi?keywords=hang&chfieldto=Now&query_format=advanced&chfield=resolution&keywords_type=allwords&chfieldfrom=4m&short_desc=shutdown%20quit%20exit%20close%20closing%20terminat&bug_severity=blocker&bug_severity=critical&bug_severity=major&bug_severity=normal&short_desc_type=anywordssubstr&product=MailNews%20Core&product=Thunderbird Bug's status changed in last 4 months] (but not necessarily fixed)
* <strike>{{Bug|544684}}</strike> Application hang, GUI closed, process not killable from task manager caused by McAfee
* and for more, see INVALID bugs in the "All hang bugs" bugzilla query above
Fixed in development (not yet in a shipping version):
* <strike>{{bug|524315}}</strike> shutdown hang, high cpu, no open imap connections, no ldap connections but has live, blocked ldap threads
Fixed bugs in version 3 (most recent at top):
* <strike>{{bug|494014}}</strike> shutdown hang, high cpu, no open imap connections
* <strike>{{Bug|497598}}</strike> hang on shutdown appending msg to imap folder via a filter
