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Support/Goals/2011Q2/KB Doc Policies: Difference between revisions
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**We're going to special case fx3 like fx35 for now because there are too many (about 45) articles to update. | **We're going to special case fx3 like fx35 for now because there are too many (about 45) articles to update. | ||
*Warning for non-supported Firefox versions [https://bugzilla.mozilla.org/show_bug.cgi?id=651230 Bug 651230] | *Warning for non-supported Firefox versions [https://bugzilla.mozilla.org/show_bug.cgi?id=651230 Bug 651230] | ||
==Article Archive== | ==Article Archive== | ||
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In addition we should post a message in misplaced support request threads like we normally do along with a link to https://support.mozilla.com/questions/new and then we should delete the thread. I don't think there is any problem with deleting the threads as the original poster seems to get the message and doesn't post again in that thread. | In addition we should post a message in misplaced support request threads like we normally do along with a link to https://support.mozilla.com/questions/new and then we should delete the thread. I don't think there is any problem with deleting the threads as the original poster seems to get the message and doesn't post again in that thread. | ||
==Screenshots and Screencasts== | |||
We should make sure that articles are written to work without images or videos. I think both images and videos are important and greatly increase the helpfulness of an article but they can’t be mandatory. Localizers should feel free to use or delete them as they see fit. | |||
Also, given how helpful screenshots and screencasts are, we need good documentation on creating them for contributors. | |||