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Support/KB Doc Policies: Difference between revisions
→Scope of the KB
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=Scope of the KB= | =Scope of the KB= | ||
The knowledge base is written for a general audience and covers features (like tabs, bookmarks and sync), fixing problems (like crashes or problems loading websites) and... . There are over 400 million Firefox users. It's no longer a niche browser used exclusively by tech savvy, early adopters. | |||
What topics don't we cover in the Knowledge Base? | |||
Tricks or hacks for modifying Firefox. | |||
Using or recommending specific Add-ons and Plug-ins. | |||
Troubleshooting articles are often an exception to these rules. If a common problem can only be fixed with a "hack" or by installing a particular Add-on, we'll document that. | |||
=Writing style= | =Writing style= | ||