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→Reported Bugs: update query
= Reported Bugs =
After stepping through the [[#Symptoms|Symptoms]] list above, check the bugs below. If none match your exact symptoms please [https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird file a new bug] and include the information gathered from the steps above.
* '''All hang bugs: [http://bit.ly/bUY5HM Bugzilla query - open, invalid and fixed bugs from the beginning of time]'''
<!-- see "shutdown hang" query at [[Thunderbird:Bug_Queries]] -->
** '''Subset: Only open hang bugs:''' In Click the Status column in the bugzilla query above, click the Status column to show bugs in order by Status order
** '''Status change: [https://bugzilla.mozilla.org/buglist.cgi?keywords=hang&chfieldto=Now&query_format=advanced&chfield=resolution&keywords_type=allwords&chfieldfrom=4m&short_desc=shutdown%20quit%20exit%20close%20closing%20terminat&bug_severity=blocker&bug_severity=critical&bug_severity=major&bug_severity=normal&short_desc_type=anywordssubstr&product=MailNews%20Core&product=Thunderbird Status of bug has changed recently (4 mo.)] (includes unfixed)
* Selected Notable open bugs(from the [https:** {{Bug|508263}} 3//bugzilla.mozilla.0b3 hangs on exitorg/shutdown with high cpu, no imap connections [Mac onlybuglist.cgi?type1-0-0=substring&keywords=hang&keywords_type=allwords&list_id=875345&short_desc=%20exit%20shut%20sleep%20quit%20wake%20waki%20hiber&field0-0-0=short_desc&type0-0-1=substring&field0-0-1=keywords&type1-0-1=allwordssubstr&resolution=---&classification=Client%20Software&classification=Components&query_format=advanced&short_desc_type=anywordssubstr&type0-0-0=anywordssubstr&field1-0-0=short_desc&product=MailNews%20Core&product=Thunderbird&field1-0-1=short_desc open bug list] [speculation: losing the network connection/sleeping]** (none)
* References:
** {{bug|504971}} see comment 12 about IDLE
** {{bug|504971}} see comment 15
* <strike>{{Bug|532435}}</strike> Thunderbird 3.0RC 2 does not quit, high cpu, no imap connection and must be killed - with enigmail error [caused by Engimail]
* <strike>{{Bug|544684}}</strike> Application hang, GUI closed, process not killable from task manager caused by McAfee
* and for more, see INVALID bugs in the "All hang bugs" bugzilla query above
Fixed in development (fixed, but not yet in a shipping released version): * - Fixed in version 5* <strike>{{bug|508263}}</strike> 3.0b3 hangs on exit/shutdown with high cpu, no imap connections, no ldap connection or stack entry. connection or stack entry after sleep/wake. fixed by closing cached imap connections on sleep, and delay biff restart
* <strike>{{bug|524315}}</strike> shutdown hang, high cpu, no open imap connections, no ldap connections but has live, blocked ldap threads
* <strike>{{bug|565065}}</strike> - Thunderbird stuck at shutdown, infinite poll gettimeofday read sequence in strace
Fixed bugs in version 3 (most recent at top):
